ShareOne Reviews
Customer stories
Image One reviews
Image One Empowers Franchise Owners Through Comprehensive Training and Scalable Commercial Cleaning Models
Verified true human experiences
How these Image One interviews are verified
Share One guarantees that every testimonial published here is a true representation of a human experience — a real person, a real experience, and the business they are discussing.
- Every interview is conducted live by a trained Share One producer.
- We verify the identity of every person interviewed.
- Each interview describes a real experience with the business.
- Production costs are paid by the business; we say so plainly.
- We are transparent about how testimonials are gathered and shared.
- Recorded interviews
- 9
- Named reviewers
- 9
- Topics covered
- 3
9 customers have recorded a first-hand video interview about Image One, a home & construction business. team, hiring or delegation wins was the most commonly volunteered theme, appearing in 3 interviews.
About Image One
Image One helps aspiring entrepreneurs and veterans achieve financial independence through commercial cleaning franchises. According to 9 verified Share.one video interviews, customers praise their robust business development support and proprietary technology, citing outcomes like achieving full ROI in as little as six months and doubling initial investments.
Image One provides a commercial cleaning franchise model focused on operational training, back-office support, and consistent lead generation. Owners utilize proprietary software to manage inspections and client communication, facilitating business growth across various facility types.
At a glance
- Industry
- Commercial Cleaning Services
- Typical ROI Timeline
- 6 to 12 months
- Key Support Feature
- Business development and lead generation
- Primary Benefit
- Work-life balance and flexible scheduling
- Operational Tool
- Proprietary iPad inspection software
Changes customers chose to talk about
Based on 9 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen. Each theme links to a supporting interview.
Team & hiring, mentioned in 3 interviews
“All the team from Image One they are helped me a lot with everything, with the inspections, with the cleaning show me new products and I didn't know they exist before, so they helped me a lot.”
Iralia/ Juan Montes's interview →Family & relationships, mentioned in 2 interviews
“Well, I also recommend Image One for the flexibility of the schedule we can have for me to take more time with my kids and earn the money.”
Iralia/ Juan Montes's interview →Revenue growth, mentioned in 2 interviews
“I was able to sit with each individual staff member there and they taught me their expertise from marketing, to sales, to administration, to billing and I learned a lot after that you will also learn on your own and b…”
Esmeralda Avila's interview →Felt supported, mentioned in 2 interviews
“I was able to sit with each individual staff member there and they taught me their expertise from marketing, to sales, to administration, to billing and I learned a lot after that you will also learn on your own and b…”
Esmeralda Avila's interview →Mobility, mentioned in 1 interview
“Well, I also recommend Image One for the flexibility of the schedule we can have for me to take more time with my kids and earn the money.”
Iralia/ Juan Montes's interview →More clients, mentioned in 1 interview
“Obviously, certain clients will require more attention based on the size or the needs of the specific client but we try to treat everyone the exact same and make sure that nobody is left in the cracks.”
Anthony Conn's interview →
What people worried about first
“The investment in Image One was sizable but compared to other franchises it wasn't really as much as a steep drop as you would think so I'm pleased with the price, I'm pleased with the experience, I'm pleased with the people and I couldn't be more happy.”
Damen Miller →“Jason Jones described the investment as sizable but 'very reasonable' compared to other industries and cleaning franchises. He confirmed he feels he made a good investment because he began seeing profit only seven months into the venture.”
Jason Jones →“Steve Conn initially feared royalties would deplete his profits, but after seven years, he realized he could not hire staff to perform the same billing and support functions for the cost of the royalties.”
Steve Conn →
Research about Image One
Aggregated counts of outcomes and timeframes described in these recorded interviews.
Customer stories about Image One
WatchImage One Franchisee Secures Disney World Cleaning Contract Through Professional Managed ServicesPat Rossi, an Image One franchise owner in Florida, achieved his goal of securing a Disney World location as a client. Rossi attributes this success to Image One’s professional service standards, regular facility inspection visits, and a single point of conta…Pat Rossi · Image One
WatchFormer IT Manager Doubles Investment and Achieves Financial Freedom with Image OneMarisa Avila, an Image One franchise owner for nine years, transitioned from a corporate IT manager role to business ownership. She achieved a full return on her investment in approximately two years and subsequently doubled that investment. Avila highlights…Marisa Avila · Image One
WatchFranchise Owner Triples Initial Investment with Flexible Nightly Cleaning ScheduleIralia Montes, an Image One franchise owner since 2009, reports that her investment has returned double or triple its original value. She achieved a full return on her investment within eight to twelve months. The franchise model allows her to work nights, pr…Iralia/ Juan Montes · Image One
WatchImage One Delivers Consistent Communication and Meticulous Inspections for Commercial FacilitiesAnthony Conn, owner of an Image One franchise, highlights that the company solves the common industry failure of poor communication. Image One provides clients with a single point of contact, weekly phone calls, and documented inspections featuring photos to…Anthony Conn · Image One
WatchVeteran-Friendly Franchise Opportunity with Affordable Startup Costs and Comprehensive TrainingDamen Miller, an Image One franchisee in Dallas-Fort Worth, reports that the company offers an affordable, veteran-friendly business model with exceptional training. Miller highlighted the ease of the onboarding process and noted that his investment began sho…Damen Miller · Image One
WatchImage One Franchise Owner Achieves Full ROI Within the First Few MonthsEsmeralda Avila, an Image One franchise owner in Belvedere, Illinois, achieved a full return on her investment within the first few months of operation. She credits this rapid success to comprehensive training across marketing, sales, and administration, alon…Esmeralda Avila · Image One
WatchJason Jones Achieved Profitability in Six Months with Image One Franchise SupportJason Jones, an Image One franchise owner in Chicago, achieved profitability within just six months of launching his commercial cleaning business. Jones highlights the company's 'off the charts' business development team, which provided consistent weekly lead…Jason Jones · Image One
WatchImage One Franchise Owner Achieves Lifestyle Freedom and Recession-Proof Business GrowthSteve Conn, owner of an Image One franchise in Denver, reports that his business has grown every year for seven years, even through the pandemic. Conn highlights the 'recession-proof' nature of the commercial cleaning industry and the lifestyle freedom to set…Steve Conn · Image One
WatchFranchise Owner Achieves Work-Life Balance and Financial Success with Image OneNikko Conn, a franchise owner with Image One in Southwest Florida, achieved business ownership at age 18, avoiding the traditional college route. By leveraging Image One’s proprietary iPad software and operational training, he built a profitable business that…Nikko Conn · Image OneWho reviewed Image One
- Pat Rossi · Image One
Pat Rossi, an Image One franchise owner in Florida, achieved his goal of securing a Disney World location as a client. Rossi attributes this success to Image One’s professional service standards, regular facility inspection visits, and a single point of conta…
- Marisa Avila · Image One
Marisa Avila, an Image One franchise owner for nine years, transitioned from a corporate IT manager role to business ownership. She achieved a full return on her investment in approximately two years and subsequently doubled that investment. Avila highlights…
- Iralia/ Juan Montes · Image One
Iralia Montes, an Image One franchise owner since 2009, reports that her investment has returned double or triple its original value. She achieved a full return on her investment within eight to twelve months. The franchise model allows her to work nights, pr…
- Anthony Conn · Image One
Anthony Conn, owner of an Image One franchise, highlights that the company solves the common industry failure of poor communication. Image One provides clients with a single point of contact, weekly phone calls, and documented inspections featuring photos to…
- Damen Miller · Image One
Damen Miller, an Image One franchisee in Dallas-Fort Worth, reports that the company offers an affordable, veteran-friendly business model with exceptional training. Miller highlighted the ease of the onboarding process and noted that his investment began sho…
- Esmeralda Avila · Image One
Esmeralda Avila, an Image One franchise owner in Belvedere, Illinois, achieved a full return on her investment within the first few months of operation. She credits this rapid success to comprehensive training across marketing, sales, and administration, alon…
- Jason Jones · Image One
Jason Jones, an Image One franchise owner in Chicago, achieved profitability within just six months of launching his commercial cleaning business. Jones highlights the company's 'off the charts' business development team, which provided consistent weekly lead…
- Steve Conn · Image One
Steve Conn, owner of an Image One franchise in Denver, reports that his business has grown every year for seven years, even through the pandemic. Conn highlights the 'recession-proof' nature of the commercial cleaning industry and the lifestyle freedom to set…
- Nikko Conn · Image One
Nikko Conn, a franchise owner with Image One in Southwest Florida, achieved business ownership at age 18, avoiding the traditional college route. By leveraging Image One’s proprietary iPad software and operational training, he built a profitable business that…
Questions people ask about Image One
How quickly can an Image One franchisee expect to see a return on investment?
Based on verified owner reports, ROI timelines vary but are frequently achieved quickly; owners reported recouping their initial investment within a few months, six months, or up to two years.
What kind of support does Image One provide to new owners?
New owners receive comprehensive training in marketing, sales, and administration, alongside ongoing mentorship and a business development team that provides consistent weekly leads and appointments.
Is the commercial cleaning industry stable according to franchise owners?
Yes, owners describe the business as recession-proof, with some reporting consistent year-over-year growth for over seven years, including through the pandemic.
How does Image One handle client communication and quality control?
The company utilizes a single point of contact for clients and conducts documented weekly inspections featuring photo verification to ensure all cleaning specifications are met.
How does Image One ensure quality control for large facilities?
Pat Rossi explains that Image One utilizes regular inspection visits of the facility and maintains open communication to ensure all cleaning needs are met. This structured oversight allows the team to treat every facility as if it were their own.
Answered by Pat Rossi →What is the communication model for Image One clients?
Clients are provided with a single point of contact. Pat Rossi emphasizes that as a franchise owner, he is always available to answer questions or concerns directly, ensuring a streamlined communication process.
Answered by Pat Rossi →Can Image One handle high-profile commercial locations?
Yes, Pat Rossi confirmed that his Image One franchise successfully started and achieved a contract to clean a Disney World location, demonstrating the company's capacity for high-profile facility maintenance.
Answered by Pat Rossi →Is the Image One franchise training effective for beginners?
Yes. Marisa Avila described the training as thorough, comprehensive, and hands-on. She noted that the immediate nature of the training allowed her to feel like a 'pro' the moment she started her operations.
Answered by Marisa Avila →How long does it take to see a return on investment with Image One?
According to Marisa Avila, it took approximately two years to see a full return on her investment. After that two-year mark, she reported that she had already doubled her initial investment.
Answered by Marisa Avila →Topics covered in Image One interviews
Reviewer profiles
ShareOne Reviews publishes what customers said, not what anyone wrote for them.