Customer story · Left Right Labs
Left Right Labs Rebrands 25-Year-Old Company Leading to Increased Sales and Purpose
Nicole Willis · Recorded 8/22/2025
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- Share One · August 22, 2025
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- 013bc579f482d06a
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Nicole Willis of Desbio reports that Left Right Labs successfully evolved their 25-year-old brand for the modern market, resulting in a definitive increase in sales. By blending strategy with soul, the agency helped the company align its mission with its visual identity, reducing friction and increasing purpose-driven customer connection across labels and digital platforms.
At a glance
- Primary Use Case
- Evolving an established 25-year-old brand and personal executive branding.
- Reported Result
- Definitive increase in sales and deeper mission-driven connection.
- Time to Value
- Not stated
“Since Left Right Labs rebranded the business, sales have definitely started to increase.”
“They hand-hold clients all the way from the beginning, end-to-end to really explore and bring out the meaning and the soul behind any brand.”
“They have brought my whole world together, whether it be clients I serve, the business I work for or evolving my personal brand.”
The interview
What has been the impact on your business since the rebrand?
Since Left Right Labs rebranded the business, sales have definitely started to increase. And not even just increase from a financial aspect, they have increased through a purpose aspect. So people feel more connected with a mission, and that mission is obviously also resulting in an increase in sales.
Who are you and what is your role?
My name is Nicole Willis, and I am the Vice President of Sales and Marketing at Desbio. I am in Scottsdale, Arizona.
Why did you choose to work with Left Right Labs?
I chose to work with Left Right Labs for my brand and strategy because I've known both Gretchen and Katrina for almost 10 years now. So I've worked with them on a lot of my high-profile client's brands.
What was the experience like working with the team?
They were so amazing and their attention to detail was phenomenal. So they hand-hold clients all the way from the beginning, end-to-end to really explore and bring out the meaning and the soul behind any brand.
How did they help evolve your established company?
Left Right Labs helped us as we took an established company that had been around for over 25 years, and really bring it to the next level. Even though it was established, there was a big client basis already, we really took it to the next level and brought it to 2025 and beyond, in how it had developed and evolved over time.
What were the specific changes made to the brand identity?
The most significant shift was taking our tagline, 'The power of three,' to the next level and giving it more depth, meaning, and soul. We also incorporated imagery onto all of our labels, came up with a couple of other taglines, and blended all aspects of the company together through labels, a new website, and a new color palette.
How has Left Right Labs impacted your personal brand?
I brought them in to help connect all the dots on who I am as a person as well. So they have brought my whole world together, whether it be clients I serve, the business I work for or evolving my personal brand and helping me represent that to the world.
Frequently asked
How does Left Right Labs handle the rebranding process for established companies?
Nicole Willis notes that the agency provides end-to-end hand-holding to explore the soul behind a brand. They successfully took her 25-year-old company to the next level by updating taglines, imagery, and color palettes for a modern market.
Can Left Right Labs help with both corporate and personal branding?
Yes, Nicole Willis utilized them for her company, her high-profile clients, and her own personal brand. She credits them with 'connecting all the dots' between her professional role and her personal identity.
What is the financial impact of a Left Right Labs rebrand?
According to Nicole Willis, sales have 'definitely started to increase' since the rebrand. She attributes this both to the financial aspect and the fact that customers feel more connected to the brand's mission.
Full transcript
About Left Right Labs
Left Right Labs
Official site: leftrightlabs.comLeft Right Labs is an award-winning brand strategy and design agency that specializes in brand evolution for visionary founders and established companies. They serve 6, 7, and 8-figure leaders by merging deep strategy with bold creativity to translate complex ideas into high-authority identities. For clients like Nicole Willis, they deliver a total realignment that connects a brand's inner power with its outer expression to drive sustainable growth.
- Industry
- Brand Strategy Agency
Topics
- rebranding
- brand strategy
- sales growth
- executive
- legacy brand
- identity design
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How this story was recorded
Is this a real, verified customer review of Left Right Labs?
Yes. Nicole Willis recorded this on video through Share One, so you can see and hear the person behind the words rather than reading an anonymous text review. Businesses that want verified video reviews like this one use share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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