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Customer story · SPA SOURCE LLC

Enhanced Client Comfort and Spinal Support for Long Tattoo Sessions

Ryan Jordan · Recorded 6/8/2026

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Share One · June 8, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Ryan Jordan of Visually Speaking Tattoo upgraded to a Spa Source motorized chair to solve height and cushioning issues. He reported that the chair's tilt feature significantly reduced spinal compression for clients during long sessions. Jordan praised the immediate post-purchase communication and the durable, high-quality construction that exceeded his previous equipment's performance.

At a glance

Primary Use Case
Professional tattooing and long-duration client sessions
Reported Result
Reduced spinal compression and improved client satisfaction
Time to Value
Immediate upon delivery and setup
The tilt that I can tilt the rear end and have them not put so much compression on their spine while they're sitting for long sessions and long hours has been extremely beneficial.
Customer service was fantastic. As soon as I purchased the chair, I was contacted immediately after the order went through.
The product itself has been... looks extremely well put together, doesn't feel chintzy, not anything that's, you know, feels like it's gonna fall apart in a year.

The interview

Who are you and what is your business?

My name is Ryan Jordan. I own Visually Speaking Tattoo in Mesa, Arizona.

What specific problems were you trying to solve when looking for a new chair?

I had been looking, trying to figure out and find a solution to an issue with the chair not being tall enough, not having enough cushion, and not sitting properly, et cetera. So there were a lot of things that I was really researching, trying to find.

Did you have any hesitations before purchasing from Spa Source?

The only hesitation is just, you know, when you spend a lot of money on something, you don't have it in for you to feel, touch and, you know, see how it exactly works. Obviously, there's good video online, et cetera, of the chair itself and what it can do, but not being able to have that in front of you was really the only hesitation.

How has the experience been since you received the chair?

Since getting the chair, it's been great. I've had clients that have been in the previous stuff that I've worked with, and they've been in this new one and absolutely love it. They've all felt like the chair is just that much better than the one I had before.

What features of the chair have been most beneficial to your work?

The tilt—that I can tilt the rear end and have them not put so much compression on their spine while they're sitting for long sessions and long hours has been extremely beneficial.

How would you describe the customer service and communication?

Customer service was fantastic. As soon as I purchased the chair, I was contacted immediately after the order went through. They tried to go over some of the logistics of getting it here, understanding what's to come, the pallet, et cetera. Everything from point A to point B did a fantastic job communicating and explaining what's going to take place.

What is your overall assessment of the product quality?

The product itself has been... looks extremely well put together, doesn't feel chintzy, not anything that's, you know, feels like it's gonna fall apart in a year or anything like that.

Would you recommend Spa Source to others?

I would highly recommend Spa Source just because of the care that's included prior to you even getting anything that, you know, we're showing up at the door. I try and really get an honest opinion from my clients, and everyone has loved it.

Frequently asked

Is it risky to buy a Spa Source chair without seeing it in person first?

Ryan Jordan noted his only hesitation was spending a significant amount of money without being able to touch or feel the product. However, he found that the online videos accurately represented the chair's capabilities and the final product felt extremely well put together.

How does Spa Source handle shipping and logistics after an order?

According to Ryan Jordan, customer service was fantastic; he was contacted immediately after his purchase to discuss logistics, including the delivery of the pallet and what to expect from point A to point B.

Are Spa Source chairs comfortable for long procedures?

Yes, Ryan Jordan specifically highlighted the tilt feature which allows him to adjust the rear end of the chair, preventing clients from experiencing too much spinal compression during long hours.

Full transcript

People are more comfortable in the chair that I've had previous clients in the chair that I've worked with before. Just the features of this chair are, are fantastic. My name is Ryan Jordan. I own Visually Speaking Tattoo in Mesa, Arizona. I had been looking, trying to figure out and find a solution to an issue with the chair not being tall enough, not having enough cushion, not sitting properly, et cetera. So there were a lot of things that I was really researching, trying to find. The only hesitation is just, you know, uh, when you spend a lot of money on something, you don't have it in for you to feel, touch and, you know, see how it exactly works. Obviously, there's good video online, et cetera, of the chair itself and what it can do, but not being able to have that in front of you was really the only hesitation. Yeah, since getting the chair, it's been great. I've had clients that have been in the previous stuff that I've worked with, and they've been in this new one and absolutely love it. Tilt that I can tilt the rear end and have them not put so much compression on their spine while they're sitting for long sessions and long hours has been extremely beneficial. They've all felt like the chair is just that much better than the one I had before. Customer service was fantastic. As soon as I purchased the chair, I was contacted immediately after the order went through. Tried to go over some of the logistics of getting it here, understanding what's to come, the pallet, et cetera. Everything from point A to point B did a fantastic job communicating and explaining what's going to take place. I would highly recommend Spa Source just because of the care that's included prior to you even getting anything that, you know, we're showing up at the door. And then the product itself has been... looks extremely well put together, doesn't feel chintzy, not anything that's, you know, feels like it's gonna fall apart in a year or anything like that. I'm one of those people that like to ask a lot of questions and make sure that, you know, that they're really truly enjoying it or it's better than what they had been in before. So I try and really get an honest opinion, and everyone has loved it.

About SPA SOURCE LLC

Spa Source LLC is a premier wholesale provider of high-quality spa equipment, medical exam chairs, and motorized procedure tables. They serve a diverse range of professionals, including medical clinicians, dermatologists, and aesthetic specialists, as well as unique practitioners like Ryan Jordan in the tattoo industry. By providing ADA-compliant and advanced motorized furniture, Spa Source helps business owners upgrade from basic setups to durable, high-end clinical environments.

Industry
Medical Spa Equipment

Topics

  • tattoo industry
  • ergonomics
  • client comfort
  • motorized equipment
  • equipment upgrade
  • mesa arizona

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How this story was recorded

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