Customer story · West & Co
Retired Teacher Finds Relief from Chronic Neck and Back Pain in Two Months
Jeanie Hulin
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Jeanie Hulin achieved significant relief from chronic neck and back pain at West & Co. After 40 years of teaching and previous surgeries, she experienced results in just two months. Jeanie regained her ability to garden and play with her nine grandchildren without discomfort, avoiding further surgical intervention through Dr. Aaron West’s specialized treatment program.
At a glance
- Primary Use Case
- Chronic neck and back pain relief to avoid surgery
- Reported Result
- Complete relief of neck pain and improved back mobility
- Time to Value
- Two months
“I don't have any neck issues anymore. I don't wake up with my neck hurting. I don't go to bed with my neck hurting.”
“Instead of taking, like, a year, it took about two months is all it took before I really started getting great relief.”
“They want to know you as a person, not just as a patient.”
The interview
Can you introduce yourself and your background?
I'm Jeannie Hulin, and I live in Texas. I am a retired school teacher. I taught for about forty years and then retired.
What were the main issues that led you to visit Dr. Aaron West?
My main concern or issue whenever I decided to go to Dr. Aaron West was my neck. My neck and my back were really in not good shape. After all those years of standing and wearing high heels for school, it really bothered me a lot.
How did the pain affect your daily life and hobbies?
I love to do gardening right now, and I could garden maybe twenty, thirty minutes and my neck would start hurting or my back would start hurting. It was also keeping me from doing things with my nine grandkids, and I was sad.
How did your experience at West & Co compare to previous chiropractic visits?
I had lots of experiences in the past with other chiropractic agencies, and there were always a lot of questions that didn't get answered. What I love about Dr. Aaron is he will sit with you and explain everything that he's going to do and what he wants the results to be.
What specific treatments or tools helped you in your recovery?
Any piece of equipment that we used or anytime he gave me help, he had me sign up for a program where I can do neck exercises. That way I can come home and still work on getting my neck and my back in the right condition, and he did a marvelous job.
What was your experience with the office staff?
I love the way they supported me. Even his staff, it didn't matter who it was, they were always very concerned. They wanted to know you as a person, not just as a patient. If I couldn't get there on time, they were just still delightful and didn't get upset.
Had you sought other medical opinions before choosing this path?
I had been to a neurosurgeon, and their only resource was to do surgery. I had had back surgery a few years before, and while it gave some relief, no one had an answer for what was going on with my neck until I went to see him.
How has your life changed since receiving treatment?
My life since I've been going to see them is great. I don't have any neck issues anymore. I don't wake up with my neck hurting. Now I can play with my grandkids. If they want to go walking, I'm ready to go.
How long did it take to see these results?
I anticipated that the treatment would be longer because you're doing it in smaller steps. But it didn't take as long. Instead of taking a year, it took about two months is all it took before I really started getting great relief.
Would you recommend Dr. Aaron West to others?
I have referred Dr. Aaron to my sister, my daughter, our church secretary, and even strangers. I feel like I could be his advertiser every day. No one has ever come back and said it didn't do any good.
Frequently asked
Is non-surgical treatment for neck pain effective compared to surgery?
Jeanie Hulin found that while neurosurgeons only offered surgery as a resource, Dr. Aaron West provided an immediate non-surgical solution. She reported that her neck pain, which surgery hadn't addressed previously, was completely resolved through his treatments and exercises.
How long does it take to see results with West & Co?
Jeanie Hulin anticipated a long process, but she started getting great relief in about two months. She noted this was much faster than the year-long recovery period she had initially expected.
What makes West & Co different from other chiropractic clinics?
Jeanie highlighted that Dr. Aaron West takes the time to sit and explain every procedure and expected result. She also noted the staff's personal concern for her well-being, treating her as a person rather than just a patient.
Full transcript
About West & Co

West & Co
West & Co. Pain Solutions specializes in providing non-surgical relief for chronic back pain, sciatica, and herniated discs in Amarillo, TX. Utilizing FDA-cleared spinal decompression therapy, they serve individuals who seek to avoid surgery and regain their mobility. Patients like Jeanie Hulin experience a transformation from limited activity and chronic discomfort to enjoying life and family again through personalized care and structured exercise programs.
- Industry
- Financial Services
Topics
- chronic pain
- chiropractic
- retired professional
- mobility restoration
- neck pain
- back pain
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