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Customer story · Elements Real Estate Atlanta

Real Estate Investor Finds Reliable Partner for Multiple Residential and Commercial Projects

Robert Findley · Recorded 10/23/2025

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Robert Findley, a commercial and residential investor, recommends Elements Real Estate Atlanta for their responsiveness and partnership approach. Findley highlights that Shannon picked up his initial call immediately and successfully managed multiple simultaneous projects, allowing him to focus on other business needs while she handled complex buyer negotiations with a calm, professional demeanor.

At a glance

Primary Use Case
Commercial and residential real estate investment
Reported Result
Successful management of multiple simultaneous projects
Time to Value
Immediate response upon first phone call
I called her within seconds of reading the sign, and she actually picked up.
She actually felt like a business partner that I was working with rather than just a random third party looking for a transaction.
Her willingness just to say, 'Hey, I got this, go handle whatever else you need to do,' it very easy, and convenient, and comfortable.

The interview

Why would you recommend Shannon and her team to friends or family?

The main reason is because, very simply, she's just going to show up. She's going to be honest with you. And if the opportunity doesn't seem beneficial to both parties, she'll tell you upfront then you can move on to whatever else you need to focus in on life.

What made you choose Shannon over other realtors?

Her signage was really, really good—her roadside signage. And I called her within seconds of reading the sign, and she actually picked up. You wouldn't believe how many real estate agents surprisingly don't pick up their phone. So that was really what started our relationship.

How did partnering with Shannon change your experience of buying homes?

She actually felt like a partner. She actually felt like a business partner that I was working with rather than just a random third party looking for a transaction.

What surprised you the most about how Shannon handled your transactions?

Her willingness to be flexible. I wasn't always the easiest client to have, and there was times that we had buyers who weren't the easiest buyers to deal with. So I really applaud her on her ability to be flexible, and cool, and calm.

How did Shannon help you manage your workload during these projects?

Shannon made me feel calm by her willingness just to take over the project completely at times. I did not always have one project going. There was multiple projects, and sometimes I was on site and she was in office, and her willingness just to say, 'Hey, I got this, go handle whatever else you need to do,' made it very easy, and convenient, and comfortable.

What specific outcome are you most pleased with?

The specific outcome that I am most pleased with is that I felt like not just having a real estate agent or a real estate professional beside me, I felt like I had a friend. And I very much consider Shannon a friend, and part of our family to this day.

Frequently asked

Are real estate agents in Atlanta responsive to new inquiries?

Robert Findley noted that many agents surprisingly do not pick up their phones. He chose Shannon at Elements Real Estate because she answered his call within seconds of him seeing her roadside signage.

Can Elements Real Estate handle difficult buyers and complex transactions?

Yes, Robert Findley praised Shannon's ability to remain cool, calm, and flexible when dealing with difficult buyers and challenging situations during his transactions.

Does Elements Real Estate offer a partnership approach for investors?

Robert Findley felt that Shannon acted as a true business partner rather than a third party looking for a transaction, often taking over projects completely so he could focus on other tasks.

Full transcript

Robert (00:00) The main reason I have recommended Shannon and her team to friends or family is because, very simply, she's just going to show up. She's going to be honest with you. And if the opportunity doesn't seem beneficial to both parties, she'll tell you upfront. then you can move on to whatever else you need to focus in on life. my name is Robert Findley. I live in Atlanta, Georgia, and I am a commercial and residential real estate investor. What made me choose Shannon over other realtors was that Her signage was really, really good - her roadside signage. And I called her within seconds of reading the sign, and she actually picked up. wouldn't believe how many real estate agents surprisingly don't pick up their phone. So that was really what started our relationship. I called, she picked up. Partnering with Shannon changed my experience of buying homes because she actually felt like a partner. She actually felt like a business partner that I was working with rather than just a random third party looking for a transaction. What surprised me the most about how Shannon handled my transactions was her willingness to be flexible. I wasn't always the easiest client to have, and there was times that we had buyers who weren't the easiest buyers to deal with. So I really applaud her on her ability to be flexible, and cool, and calm. Shannon made me feel calm by her willingness just to take over the project completely at times. did not always have one project going. There was multiple projects, and sometimes I was on site and she was in office, and her willingness just to say, "Hey, I got this, go handle whatever else you need to do," it very easy, and convenient, and comfortable, and the trust level was always there. The specific outcome that I am most pleased with is that I felt like not just having a real estate agent or a real estate professional beside me, I felt like I had a friend. And I very much consider Shannon a friend, and part of our family to this day.

About Elements Real Estate Atlanta

Elements Real Estate Atlanta logo

Elements Real Estate Atlanta

Official site: elementsatlanta.com

Elements Real Estate Atlanta is a professional agency affiliated with Keller Williams and the Science of Real Estate (SORE), serving home buyers and sellers in the Atlanta and Lake Country regions. They apply data-driven expertise to navigate property transactions, providing modern real estate solutions for both residential and commercial clients. As Robert Findley’s experience demonstrates, the agency prioritizes high responsiveness and a partnership-driven approach to manage complex investment projects.

Industry
Real Estate Services

Topics

  • real estate investment
  • property sales
  • investor persona
  • responsiveness
  • project management
  • atlanta

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