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Customer story · Geobear

Stabilized 20-Year Subsidence Problem in One Day Without Disruptive Underpinning

Daniel Morgan · Recorded 11/7/2025

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Share One · November 7, 2025
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Daniel Morgan used Geobear to resolve a 20-year subsidence issue at his Wimbledon home. By choosing geopolymer resin injection over traditional underpinning, the project was completed in a single day, from 8 a.m. to 4 p.m., providing structural stability and a valid certificate of insurance without the need for excavation or moving out.

At a glance

Primary Use Case
Stabilizing a house on a hill with a 20-year history of subsidence.
Reported Result
House stabilized with a certificate of structural stability and no mess.
Time to Value
Work completed in one day (8 a.m. to 4 p.m.).
They come across as a large and competent organization who will come and do exactly what they'll say they do with no mess, no rubbish, no excuses.
This went on for the best part of almost 20 years... the cracks were getting so bad we thought we had to take some sort of action.
The whole thing was done basically within a day.

The interview

Would you recommend Geobear to others?

Yeah, I highly recommend Geobear and indeed have recommended Geobear to neighbours who suffer from a similar problem because they come across as a large and competent organization who will come and do exactly what they'll say they do with no mess, no rubbish, no excuses. They just come and just sort the problem and that's what they've done for us.

What was the situation with your property before contacting Geobear?

Before dealing with Geobear we had an ongoing problem of subsidence in our house which is on a hill. This went on for the best part of almost 20 years. Occasionally insurers would send someone to measure to monitor cracks but they never actually do anything and the cracks were getting so bad we thought we had to take some sort of action.

What solutions were you considering for the subsidence?

We were after a solution that would basically halt the problem of our house continuing to fall downhill. We considered the two biggest solutions: underpinning—a complex construction process involving a lot of hassle, possibly moving out, and a lot of money—or resin technology to stabilize the building from in front.

Why did you choose Geobear over other companies?

The reason we went with Geobear was primarily their experience over decades; it wasn't a new company. They possessed a certain kind of accreditation where you could get a certificate of structural stability. We wanted something concrete on the certification side and the insurance assistance of knowing we could call them back if something needed redoing.

How did the preparation and surveying process go?

It took a couple of weeks to set up and arrange things with the team. The people came and surveyed the drain a few days before, and then a team came the day before to expose and uncover the utilities and pipes into the building to prepare the work.

How long did the actual work take to complete?

I was markedly surprised how quick it was. This big team of six, seven, maybe eight people arrived at about eight in the morning and it was all done by late afternoon, by four p.m. The whole thing was done basically within a day.

Frequently asked

Is resin injection better than traditional underpinning for subsidence?

Daniel Morgan considered underpinning but found it to be a complex construction process involving significant hassle and the potential need to move out. He chose Geobear's resin technology because it stabilized the building from the front without the disruption of major excavation.

Does Geobear provide a guarantee for foundation work?

Yes, Daniel Morgan highlighted that Geobear provides a certificate of structural stability and insurance backing. This ensures the work is valid through an industry body even if the company itself were to face issues.

How long does the Geobear injection process take?

While the setup and surveying took a couple of weeks to arrange, the actual stabilization work was completed in a single day. Daniel noted the team arrived at 8 a.m. and finished by 4 p.m.

Full transcript

Daniel Morgan (00:00) Yeah, I highly recommend Geobear and indeed have recommended Geobear to neighbours who suffer from a similar problem because they come across as a large and competent organization who will come and do exactly what they'll say they do with no mess, no rubbish, no excuses. They just come and just sort the problem and that's what they've done for us. Hi there, my name is Daniel Morgan, I live in Wimbledon, South West London, United Kingdom. Before dealing with geobear we had an ongoing problem of subsidence in our house which is on a hill. This went on for the best part of almost 20 years. Occasionally insurers would send someone to measure to monitor cracks but they never actually do anything the cracks were getting so bad we thought we had to take some sort of action. we were after a solution that would basically halt the problem of our house Continuing to fall downhill, as it were. and in particular, were considered the two biggest solutions that we were aware of which is underpinning - a sort of complex construction process involving a lot of hassle, possibly moving out, and a lot of money. Or the possibility of something developed more recently that we'd heard about, is injection technology, resin technology, to stabilize the building from in front, which is where the problems lie. We considered a number of companies. The reason we went with GeoBear was primarily their experience over decades. It wasn't a new company. And they possessed a certain kind of accreditation. You could get a certificate of structural stability. And that was kind of important to us, as after completing this whole process, we wanted something that had something concrete and on the certification side but also the insurance assistance of knowing there was the possibility if something needed redoing in any way we could call that back, and indeed if anything happened to GeoBear the insurance for that validity was valid even beyond them through some sort of industry body. Yeah, I markedly surprised how quick it was. I mean, it took a couple of weeks to set up, and arrange things with the team. But then the people came and surveyed the drain a few days before. And then a team came the day before. And this was all external to expose and uncover the utilities and pipes into the building and so forth, and prepare the work. And then the actual work itself. this big team of six, seven, maybe eight people - I'm not sure - arrived at about eight in the morning and it was all done by late afternoon, by four p.m. The whole thing was done basically within a day.

About Geobear

Geobear is a specialist ground engineering firm providing non-disruptive geopolymer solutions for foundation settlement and subsidence. They serve homeowners and property investors dealing with structural issues like sinking floors and cracks. For clients like Daniel Morgan, Geobear transforms unstable properties into safe, level homes in as little as one day without the disruption of traditional excavation.

Industry
Ground Engineering Services

Topics

  • subsidence
  • residential
  • homeowner
  • foundation repair
  • resin injection
  • structural stability

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How this story was recorded

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