Customer story · GetHealthy.store
Dr. Susan Fox Gains Personalized Storefront Control and Patient Data Security
Dr. Susan Fox · Recorded 10/28/2024
- Captured on
- Share One · October 28, 2024
- Content fingerprint
- 6adfe0fe7ada2dd9
- FNV-1a-32x2 over this page's video URL, capture timestamp and transcript — recompute it to confirm nothing was altered after publication.
Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Dr. Susan Fox recommends GetHealthy.store for health practitioners seeking personalized storefront management and patient data protection. Unlike major platforms that market directly to patient databases, GetHealthy ensures practitioners maintain control over product recommendations. Dr. Fox achieved a fully managed, custom-designed storefront with specialized support for private labeling and curated patient bundles.
At a glance
- Primary Use Case
- Personalized online storefront and supplement distribution
- Reported Result
- Increased control over patient data and specialized storefront design
- Key Feature
- Private labeling and curated patient bundles
“They really do know who you are as a client, as a customer, sometimes better than you know yourself.”
“The Get Healthy approach is one in which they are committed that my patients are my patients.”
“It's really lovely to know that is just, handled. That we really don't have to worry about something going wonky on the back end.”
The interview
What was your experience like before working with GetHealthy?
Before I began working with Get Healthy, I was working with another distributor and it was fine, but not great. It did not have that level of personalized, curated attention that the Get Healthy Stores offer. I was using one of the major platforms, which was fine until I discovered that they were in fact selling to my patients because once my patients became part of their database I no longer had that level of control or restriction over what they were being sold.
How does GetHealthy approach the relationship between a doctor and their patients?
The Get Healthy approach is one in which they are committed that my patients are my patients. And that they are going to work on my behalf and not try to go out and create some seasonal bundles for my patients that I, in fact, may not want my patients to be taking. It may be inappropriate. And that level of client care on behalf of the doctors, I think is really important and a missing link in some of the other online stores.
What specific services have they provided for your business?
They really do know who you are as a client. They're always looking out for your best interest in creating bundles, in creating private labeling, in creating a storefront that is very appealing—all very specialized to their clientele. I've done some storefront design and redesign and they have looked out for me because they know the back end in ways in which I would have been otherwise floundering.
What has surprised you most about working with the GetHealthy team?
I think what surprises me the most is the level of attention that they give. One would think that I was one of 10 clients, not probably the hundreds and hundreds that they see. Because they know who I am, they know me by name. They know my business. They're always acting on my best behalf. It's just that level of personalized care. They really do seem to take it personally that their clients succeed.
Do they offer any educational resources for practitioners?
They offer things like courses for practitioners, in terms of we can learn about what is in their platform so that we can learn more about what might be available for us to offer to our clients and patients.
Would you recommend GetHealthy to other providers who might be hesitant to switch?
I have recommended and will continue to recommend for the very reasons that I just mentioned. I think that providers can be hesitant to switch. And I have witnessed Get Healthy just perform better and better and better and better with each passing week, month, year.
Frequently asked
Will my supplement distributor market directly to my patients?
Dr. Susan Fox noted that major platforms often sell directly to patients once they enter the database. She switched to GetHealthy because they respect that 'my patients are my patients' and do not send unauthorized seasonal bundles or marketing.
Is it difficult to manage the technical back end of an online store?
Dr. Fox found that GetHealthy handles the technical management entirely, preventing her from 'floundering' on the back end. They provide storefront design and redesign services so the practitioner doesn't have to worry about technical issues.
Can I get personalized support as a small practitioner?
Dr. Fox felt that despite having hundreds of clients, the GetHealthy team knew her by name and business needs. She described the service as having a level of 'personalized, curated attention' that makes her feel like one of only ten clients.
Full transcript
About GetHealthy.store

GetHealthy.store
Official site: gethealthy.storeGetHealthy.store provides technology and operational solutions specifically tailored for health and wellness practitioners and brands. They streamline operations through marketing tools, product management, and specialized storefront design to help practitioners increase profitability. By focusing on personalized care and private labeling, they enable wellness professionals to serve their clients better while maintaining control over their patient relationships.
- Industry
- Health and Wellness Technology
Topics
- acupuncture
- e-commerce
- practitioner
- patient retention
- storefront design
- wellness
Watch next
How this story was recorded
Where does the transcript for "Dr. Susan Fox Gains Personalized Storefront Control and Patient Data Security" come from?
It's auto-generated by Share One from Dr. Susan Fox's recording, then lightly cleaned so it stays readable and searchable. Every GetHealthy.store story published here gets the same treatment. You can publish your own customer stories the same way at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
Collect your own customer stories at share.one