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Customer story · Infusive

Maintained Operations During National Saline Shortage While Reducing Supply Costs Significantly

Jackie · Recorded 3/11/2026

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Share One · March 11, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Jackie of Pause Studios reports that Infusive enabled her wellness clinics to maintain 100% uptime during a national saline shortage that impacted hospitals. By leveraging Infusive’s vendor connections, the company achieved significant cost reductions and secured hospital-level supply allocations, allowing for seamless nationwide franchise expansion without operational disruptions.

At a glance

Primary Use Case
Scalable procurement for nationwide franchise expansion
Reported Result
Zero downtime during national saline shortages
Cost Impact
Significant reduction in supply expenses
Our costs for our supplies have gone down significantly, which has been phenomenal for our business as the economy has shifted.
We didn't have to stop our business even for a day. And without Infusive, we would have probably had to shut down for certain weeks because we couldn't get enough supplies in.
The number one benefit I have experienced with working with Infusive is being able to consistently have the supplies we need on hand at an affordable cost.

The interview

Can you introduce yourself and your role?

Hi, my name is Jackie and I live in Los Angeles, California, and I run the medical side of the business at Pause Studios, a wellness company in LA that is expanding across the nation.

How were you managing medical supplies before partnering with Infusive?

Before joining Infusive, I was running our five corporate studios in LA and I had direct vendor relations for the medical supplies that we order to run our IV and vitamin shot business.

What triggered the need for a solution like Infusive?

As we were planning to jump into franchising and expanding across the nation, we needed scalable solutions for these vendor relations and being able to acquire medical supplies reliably. So we were connected to Infusive.

What has been the most surprising aspect of working with them?

Something that surprised me the most is how awesome their connections are with each of these vendors and how seamless it was to acquire our supplies.

What is the primary benefit you have experienced?

The number one benefit I have experienced with working with Infusive is being able to consistently have the supplies we need on hand at an affordable cost.

What specific improvements have you seen in your business operations?

Some of the most amazing improvements that we've seen are that our costs for our supplies have gone down significantly, which has been phenomenal for our business as the economy has shifted over the last few years, and being able to have hospital-level allocation for the supplies that we need at all times.

How did Infusive help during the recent saline shortage?

Had we not used Infusive, we would have really struggled around the winter time and early 2025 when there was a huge saline shortage. Infusive was phenomenal in helping us have enough supplies on hand when even hospitals were struggling to have saline solution in their facilities. We didn't have to stop our business even for a day. Without Infusive, we would have probably had to shut down for certain weeks because we couldn't get enough supplies in.

What is your overall impression of the Infusive team?

Overall, the experience of working with Infusive has been extremely positive. The team is very responsive and supportive of any of our needs. They've been there for us through any other supply shortages that have happened over the last few years, and they've been really phenomenal working with our franchise groups as well.

Frequently asked

Can Infusive help a wellness clinic survive a national medical supply shortage?

Yes. Jackie from Pause Studios noted that Infusive provided hospital-level allocation for saline during a major shortage in late 2024 and early 2025, ensuring their business never had to shut down for even a day.

Is Infusive effective for managing supplies across multiple franchise locations?

Jackie found Infusive to be a phenomenal partner for their franchise groups, providing a scalable solution for vendor relations as Pause Studios expanded from five corporate studios to a national presence.

What should I do if I am unsure about starting with Infusive?

Jackie recommends talking through specific concerns with the Infusive team, as she found them highly responsive and capable of meeting the unique needs of her medical and wellness business.

Full transcript

Overall, the experience of working with Infusive has been extremely positive. The team is very responsive and supportive of any of our needs. They've been there for us through any other supply shortages that have happened over the last few years, and they've been really phenomenal working with our franchise groups as well. Hi, my name is Jackie and I live in Los Angeles, California, and I run the medical side of the business at Pause Studios, a wellness company in LA that is expanding across the nation. Before joining Infusive, I was running our five corporate studios in LA and I had direct vendor relations for the medical supplies that we order to run our IV and vitamin shot business. As we were planning to jump into franchising and expanding across the nation, we needed scalable solutions for these vendor relations and being able to acquire medical supplies reliably. So we were connected to Infusive. And it's been a really wonderful path since. Something that surprised me the most is how awesome their connections are with each of these vendors and how seamless it was to acquire our supplies. The number one benefit I have experienced with working with Infusive is being able to consistently have the supplies we need on hand at an affordable cost. Some of the most amazing improvements that we've seen are that our costs for our supplies have gone down significantly, which has been phenomenal for our business as the economy has shifted over the last few years. and being able to have hospital-level allocation for the supplies that we need at all times. Had we not used infusive, we would have really struggled around the winter time and early... 2025 when there was a huge saline shortage. infusive it was phenomenal in helping us have enough supplies on hand when even hospitals were struggling to have saline solution in their facilities. We didn't have to stop our business even for a day. And without infusive, we would have probably had to shut down for certain weeks because we couldn't get enough supplies in. If you're sitting on the fence with starting with Infusive, I would just talk through those concerns with any member of the team and see what they can do for you. The team has been really phenomenal in connecting with your business or with our business thus far and meeting our needs or meeting us as best as they can to what we're asking for. So I would encourage having some more conversations about it before you make your final decision.

About Infusive

Infusive is a dedicated supply chain management service and software platform specifically built for wellness and IV clinics. They provide a combined team and software solution that handles inventory, vendor relationships, and procurement to eliminate operational chaos. For growth-minded operators like Jackie at Pause Studios, Infusive transforms the back-office by safeguarding margins and ensuring reliable access to medical supplies even during national shortages.

Industry
Cybersecurity Solutions

Topics

  • supply chain management
  • wellness and iv clinics
  • operations director
  • cost reduction
  • franchise scaling
  • inventory reliability

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How this story was recorded

How was Jackie's testimonial for Infusive filmed?

It was filmed remotely through Share One: Infusive shared a recording link, Jackie clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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