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Customer story · Kidney Institute

Retired Nurse Reverses Kidney Lab Decline and Avoids Dialysis Conversations

Sarah Washington · Recorded 9/1/2026

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Share One · September 1, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Sarah Washington saw immediate improvements in her lab results after working with the Kidney Institute. A retired nurse suffering from CKD and acute kidney injury, Washington reported that all her labs improved by her first in-person visit. This holistic approach allowed her to avoid dialysis conversations and restored her sense of hope.

At a glance

Primary Use Case
CKD and acute kidney injury seeking to avoid dialysis
Reported Result
All lab results improved after the first in-person visit
Time to Value
By the first in-person visit to Houston
I was really surprised that all my labs had improved after the first, you know, after the first visit.
The biggest thing I can say, and I might say it over and over again, is that I have hope.
I'm a retired nurse... it just seems like my numbers just kept getting worse and worse and worse, and I, I just wasn't satisfied with that.

The interview

What was your health situation before finding Dr. Irfan?

I live in San Antonio, Texas, and I'm a retired nurse. For years, I'd had CKD in relation to type 2 diabetes, but recently, right before finding Dr. Irfan, I had had a acute kidney injury that they tried to treat with steroids, which worked for a while, but then it rebounded. They started having the conversation—I don't wanna say the word, but the conversation—and I just didn't want that.

What were you doing to manage your health previously?

I was just trying to go by the book at the time. You know, the medication that they gave me for diabetes, the medication they gave me for high blood pressure and all of that, but it just seems like my numbers just kept getting worse and worse and worse, and I just wasn't satisfied with that.

Why did you choose to work with Dr. Irfan?

I think I just Googled it and looked her up. When I spoke to her, I knew I wanted to work with her because it wasn't just all doom and gloom, and I liked that.

Did you have any hesitations about joining the program?

The price was an issue because my money's not unlimited. Financially, it was a sacrifice, but I'm a Libra, we put stuff on the scale. I was like, if I try it and if I don't try it? The 'try it' came out higher on the scale because they were already having the conversation with me.

When did you first notice results?

The first time I went to Houston, that was my first in-person visit, and I was really surprised that all my labs had improved after the first visit. And after that, I was all in. Everything improved.

What is the biggest change you've experienced?

The biggest thing I can say is that I have hope. Before this, there didn't seem to be any hope, and now I have hope and I'm not gonna give up. That's something she instilled in me. I go through my day differently. I wake up differently; it's not a dread anymore.

What surprised you most about the Kidney Institute?

I was surprised that there was so much help and so much support with the dietician and the mind and body, and when I went down there, the therapies and stuff like that. I was really surprised at how much support and attention there was.

Frequently asked

Is the Kidney Institute worth the financial investment?

Sarah Washington admitted that the cost was a sacrifice because her funds were not unlimited. However, she weighed the cost against the alternative of dialysis and decided that the potential for improvement made the investment higher on her scale of priorities.

Full transcript

Hi, my name is Sarah Washington. I live in San Antonio, Texas, and I'm a retired nurse. For years, I'd had CKD in relation to, uh, type 2 diabetes, but recently, right before finding Dr. Irfan, I had had a acute kidney injury that they tried to treat with steroids, which worked for a while, but then it didn't, you know, it rebounded. And, you know, they started having the conversation. I don't wanna say the word, but the conversation, and I just, I didn't want that, so I started looking around for different options, and that's when I found Dr. Irfan. Well, I was just trying to go by the book at the time. You know, the medication that they gave me for diabetes, the medication they gave me for, uh, high blood pressure and all of that, but it just seems like my numbers just kept getting worse and worse and worse, and I, I just wasn't satisfied with that. So I think I just Googled it and, you know, looked her up or whatever, and, uh, when I spoke to her, I knew I wanted to work with her. I wanted her to work with me because it wasn't just all doom and gloom and, you know, all of that, and I liked that. Well, the price was, you know, it, an issue because my money's not unlimited. Financially, it was a sacrifice, but, you know, I'm a Libra, we put stuff on the scale, right? And so I was like, if I try it and if I don't try it, you know? So the try it cames out, came out higher on the scale than if I didn't try it, 'cause like I said, they were already having the conversation with me. The first time I went to Houston, uh, that was my first in-person visit, and I was really surprised that all my labs had improved after the first, you know, after the first visit. And after that, I was, like, all in. I was like, everything, everything improved. I liked it. The biggest thing I can say, and I might say it over and over again, is that I have hope. Before this, there, there didn't seem to be any hope, and now I have hope, you know, and I'm not gonna give up, and that w- that's some things that she instilled in me. I go through my day differently. I wake up differently, you know. It's not a dread anymore. It's, like, another day to try to get it right, you know? Well, I was surprised that there was so much help and so much support, you know, with the, the dietician and the mind and body and, and when I went down there, you know, the therapies and stuff like that. I was really surprised at how much support there was, how much attention there was. If you're thinking about working with the Kidney Institute, I would do it. I would highly recommend it.

About Kidney Institute

The Kidney Institute, led by Dr. Bismah Irfan, provides a holistic and functional approach to nephrology, focusing on identifying and addressing the root causes of kidney dysfunction through personalized treatment plans. They serve individuals suffering from kidney disease who are seeking to avoid dialysis and restore their quality of life. Patients like Sarah Washington transition from worsening clinical numbers to improved lab results and a renewed sense of hope.

Industry
Healthcare Provider

Topics

  • chronic kidney disease
  • retired nurse
  • lab improvement
  • holistic and functional nephrology

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How this story was recorded

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