Transforming a Dingy Kitchen into a Bright Functional Space for Hosting

Mike & Julie (00:00) Any concern that we had was answered very quickly. Any concern of, you know, the work or... something going on, someone would be out here either fixing it or talking us through it. working with them was, beyond pretty much anything, any experience we've had with other contractors. I'm Mike Conrad. We live in Seven Hills, Ohio. I'm an IT director with Sherwin-Williams. And I'm Julie Conrad, and I work as a billing and insurance coordinator at a dental office. we bought our house... almost 12 years ago, and before we moved in we painted the kitchen and did a little bit to keep it functional but we knew eventually that we would want to renovate it. So it took us almost 12, 13 years. we did a lot of other projects in the house, some on our own, some with contractors. But the kitchen was always like... we knew it was going to be the big one. We knew it was going to be the final, you know, major project for us. So, we planned more for it. We saved for it. and we were able to find Medina Exteriors through a friend who had used them for multiple projects. it made it really easy for us to want to work with them just because we had a personal connection to their work and we had seen it in their house. The fact that they did all of the subcontracting for us and they actually established all their connections with their partners, and they did all the scheduling and the organizing really helped. If we had to go and do our own scheduling of planning and electrician, I think that would have made a lot more work on us and we just wanted the hands-off experience where they came in and ran it. So having a dedicated project manager that they provided really went a long way in making us confident that they were the right partner. the speed was a big one mainly because it's a kitchen so you can't go You know very long without it, and and we knew we'd be kind of running in the basement You know on a makeshift kitchen for the duration of it. And then the overall turnaround time was great. I think we met with them in probably January and February, and then they started work, you know, really a few months later. So we didn't have to wait long to kind of go from the ideation process to seeing it all completed. I was super impressed with especially the communication. That was another thing during our showroom visit that Mariah walked us through. It was the app that they use, Builder Trend, and how all of our messaging, you know, can go back and forth there. now that we have a new kitchen, we have new cooking experiences. and hosting experiences. we host a lot, we entertain a lot. It's even better now with the new setup and the new kitchen. There's a lot more space and then it's easier for us to cook together if we want to. And it's just a better space to be in. You know, the old kitchen was kind of, you know, dingy and we didn't get a lot of natural light and we put a new window in, and just made it a lot brighter. So it made it a much more inviting space to want to be not just somewhere you have to be to, you know, cook dinner or whatever it may be. I would say it's totally worth it. we had heard that they had done really good work and been really easy to communicate with. And that was exactly our experience. And if somebody's on the fence, you know, I would really call out like, you get what you pay for and what you know with Medina Exteriors is that, whatever they tell you that, you know, it's, it's going to be, or it's going to look like you can guarantee they're going to make that happen.