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Customer story · Share One

C60 Power Automates Customer Storytelling with Streamlined Video Testimonial Production

Jessica McNaughton · Recorded 7/30/2026

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Share One · July 30, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Jessica McNaughton, CEO of C60 Power, uses Share One to transform customer 'love letters' into high-converting video testimonials. By outsourcing the interview and editing process, C60 Power achieved a fully automated system with 'almost no lift' for their internal team, allowing them to showcase relatable, unscripted stories across social media, email, and live events.

At a glance

Primary Use Case
Automating the capture and editing of unscripted customer video stories.
Reported Result
Streamlined process with almost no internal lift beyond two emails.
Implementation
Share One acts as an extension of the team, managing interviews to publishing.
Share One operates as an extension of our team at this point.
It’s become just an automated process. It’s very simple. There’s almost no lift on our team except for one or two email communications.
They can capture those heartfelt stories in regular voices with people that look like them and are experiencing similar issues and challenges.

The interview

Where do you use the videos produced by Share One?

We use the Share One videos across social media channels, YouTube, and in private environments like summits and educational content. We also showcase them at events and conferences, in email marketing, and even in our first homegrown music video.

What is the core mission of C60 Power?

I am the CEO and co-founder at C60 Power, and we manufacture products containing a Nobel Prize winning antioxidant called Carbon 60. It works at the cellular level to help eliminate the toxic burden created by oxidative stress. Most people who take our products note a marked increase in energy and mental clarity in just about thirty days.

Why did you decide to start using a formal system for testimonials?

Since our inception, we have been receiving what I call love letters from our customer base with heartfelt stories about how carbon sixty has changed their life. It was really important for us to be able to not only quantify and measure all of the success that we were seeing, but we wanted other people to understand what it's like in our world to be on the receiving end.

How does the Share One process work with your customer support team?

Once we connected with the team at Share One, we were able to basically automate this process. If someone writes us a love letter at our customer support desk, we instantly inquire if they would share their video story. If they say yes, they go in a queue, and then Share One reaches out to them, sets up the interview, and works with them directly.

What happens during the production and editing phase?

Share One manages the process from start to finish. They do the editing and give us a chance to review the testimonial to make sure there are no claims in there that we wouldn't want someone to say publicly. Then they finish the publishing and turn it over. It’s a very simple streamlined process where Share One operates as an extension of our team.

Why are these unscripted videos more effective than traditional marketing?

Most people don't want to have a robust science conversation or dive into molecular biology. They want to know 'what is it going to do for me?' Share One captures heartfelt stories in regular voices with people that look like them and are experiencing similar challenges. They're very relatable and they're strictly from the heart; they're not scripted.

Would you recommend Share One to others in your industry?

I absolutely would recommend this to other supplement companies and nutraceutical companies as well. In terms of the pricing for the products delivered and the support that you get, it's a very well balanced, fair pricing structure, and it's very affordable.

Frequently asked

How does Share One handle compliance and medical claims in testimonials?

Jessica McNaughton noted that the Share One team is very cognizant of potential claims issues. They provide a review period where the client can request edits to remove any information that crosses the line of what should be communicated publicly.

Is the pricing for Share One worth it for small marketing teams?

According to Jessica, the pricing structure is well-balanced, fair, and very affordable for the support provided. She believes it helps supercharge marketing efforts without requiring a robust internal production budget.

How much work is required from the brand's internal team?

The process is described as having 'almost no lift' for the team. It typically involves just one or two email communications to verify the customer's interest before Share One takes over the entire management of the process.

Full transcript

Speaker 0: We use the share one videos across social media channels. We like to promote our customers as our heroes because they truly are. They're the reason why we do what we do. So you'll see these videos across all social platforms. You'll see it on YouTube. We do summits and educational type content in private environments. We work with various doctors. So these stories are showcased in a variety of different formats at events, at conferences. We recently created our own theme song to inspire people to incorporate C6 into their morning routine. And many of these videos are showcased in our first homegrown music video, which is a lot of fun. But I also use them in email marketing and wherever people wanna know what people are saying about C60, we're utilizing these videos there. My name is Jessica McNaughton. I am the CEO and co founder at C60 Power, shopc60.com, and we manufacture products containing a Nobel Prize winning antioxidant called Carbon 60. It works at the cellular level to help eliminate the toxic burden created by oxidative stress. Most people who take our products note a marked increase in energy and mental clarity in just about thirty days. So since our inception, we have been receiving what I call love letters from our customer base and they write us heartfelt stories about how carbon sixty has changed their life. And it was really important for us to be able to not only quantify and measure all of the success that we were seeing, but we wanted other people to understand what it's like in our world to be on the receiving end. Because these stories are very inspirational and they often lead to people being able to take back control over their health and over time reclaim aspects of their life that they might have forgotten about. I call it powering your purpose. So C60 helps people get enough energy to go back and do what they're supposed to be doing on the planet and really wanted to make sure that other people knew what was going on. We didn't have a system to formalize this and once we connected with the team at ShareOne, what we were able to do was basically automate this process and just rinse and repeat and keep going. So for example, at our customer support desk, if someone would write us one of these love letters, we would instantly turn around and inquire whether or not they would be willing to share their video story. And if they said yes, then they go in a queue and then ShareOne reaches out to them and sets up the interview, works with them directly. Our customer service team provides the customer information once the customer has verified that they'd like to do it. But then ShareOne manages the process from start to finish. They do the editing. They give us a chance to review the testimonial to make sure that there's no claims in there or anything that we wouldn't want somebody to say publicly, And then they finish the publishing of it and turn it over. So it it's become just an automated process. It's very simple. There's almost no lift on our team except for, one or two email communications. And it's it's a very simple streamlined process. And quite frankly, ShareOne operates as an extension of our team at this point. Most people don't want to have a very robust science conversation. They don't want to dive into, they don't have a molecular biology background and they don't really want to have that type of dialogue. If they're going to care about it, they want to know what is it going to do for me. And we found that it's very beneficial to have people just talk from the heart about their personal experiences with the product. And that's the benefit and the opportunity of working with ShareOne. They can capture those heartfelt, stories in regular voices with people that look like them and are experiencing similar issues and challenges in their life. And they're very relatable and they're strictly from the heart. They're not scripted. They're people just saying this is what happened to me. This is why I was skeptical. And they're explaining their journey. From my experience, the ShareOne team has been very cognizant and aware and willing to work with us on any potential claims issues that could occur. I mean out of a heartfelt story, they have a great editing team and they'll take your feedback. If there's some information that you feel crosses the line of what you'd like to communicate publicly, they're more than happy to edit that content out and just make sure that they capture the heartfelt story. So I absolutely would recommend this to other supplement companies and nutraceutical companies as well. And in terms of the pricing for the products delivered and the support that you get, it's a very well balanced, fair pricing structure, and it's very affordable. And I think that, it will only help support and supercharge your marketing efforts.

About Share One

Share One is a full-service testimonial platform that uses human reporters to capture real customer stories and transform them into high-converting video testimonials. They serve founders and marketers by shifting brands from static quotes to an automated, on-demand generator of humanized video stories. This streamlined approach helps companies build trust and increase conversion rates with minimal internal effort.

Industry
Video Marketing Technology

Topics

  • video marketing
  • nutraceuticals
  • ceo
  • automation
  • social proof
  • customer success

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How this story was recorded

Was Jessica McNaughton paid or coached to say this about Share One?

No. Share One records unedited answers to a fixed set of questions, so what Jessica McNaughton says is what Jessica McNaughton said. That's the point of video: you can judge the tone yourself. Businesses collect these honest stories at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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