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Is it worth paying someone to collect customer testimonials?

40 people answered this on the record, across 15 organisations. more clients, leads or patients was the most commonly volunteered theme, appearing in 11 interviews. clearer systems and processes was another volunteered theme, appearing in 7 interviews. The timeframe described most often was over a year. These were open-ended interviews, so an unmentioned change should not be read as a result that did not happen.

Based on interviews recorded up to 2026-09-16. Updated as new interviews arrive.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Changes customers chose to talk about

Based on 40 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.

Themes volunteered by people answering: Is it worth paying someone to collect customer testimonials?
Volunteered themeInterview mentions
More clients11
Better systems7
Confidence7
Team & hiring6
Felt supported3
Revenue growth3
  • “Share One saves me time by taking minutiae off my plate and increases my customer satisfaction through a free gift at the end of my process.”Jaclyn Gruber
  • “Share One saves me time by taking minutiae off my plate and increases my customer satisfaction through a free gift at the end of my process.”Jaclyn Gruber
  • “And so, having gone through a capital raise company, a venture capital firm, and given this gift of their celebrating their website, they were able to share it directly with another partner that they have, which then…”Jaclyn Gruber
  • “So since hiring Share One, we've been able to delegate this task that we see as instrumental to our business and building trust with our customers to a company that's professional, that's gonna get it done, but we're…”Nicholas Carl Bridges

How long it took them

  • Over a year · 1

The interviews behind this answer

What they doubted first

  • “Subsidence is historically an expensive thing to cure.”Mr Mark J Allen
  • “The number one reason I almost didn't join the Breakthrough Vision Workshop is because I felt like I should be able to manage this by myself. I'm a smart person, very capable and if I could just figure it out on my own... so I almost didn't join.”Rita Thomas
  • “Tyler Hall uses his dedicated rep to quickly determine if new projects are viable. By emailing his rep to ask 'what would this cost,' he receives the economic data needed to decide if a project makes sense from a shipping standpoint.”Tyler Hall

Follow-up questions they answered

How much effort is required from the business owner to get testimonials?
According to Dr. Diane Mueller, the process is incredibly simple. She only had to provide a list of names and emails and notify her clients that Share One would be reaching out, after which the team handled every step of the follow-up and production. — Dr. Diamond Mueller
Is Share One worth the investment for a small business?
Dr. Mueller states that Share One is one of the cheapest investments a person can make from a marketing standpoint. She believes the value provided in drawing out impactful details from clients far exceeds the price they charge. — Dr. Diamond Mueller
Where can these video testimonials be used effectively?
Dr. Mueller plans to use the videos on her website to build a 'wall of love,' in social media posts, and within email campaigns to provide social proof that backs up her marketing copy and calls to action. — Dr. Diamond Mueller
How does Aboutly compare to standard psychological assessments?
Dorota Klimowicz noted that while she had done short psychological assessments for jobs in the past, Aboutly was at a much higher level. She described the methodology as very in-depth, multi-angled, dynamic, and surprising. — Dorota Klimowicz
Can Aboutly improve how I interact with people in daily life?
Yes, Dorota Klimowicz reported seeing immediate changes in how she informed her engagements with people around the dinner table and during walks. She felt she adopted a more open and inviting personality, which she described as a 'new me'. — Dorota Klimowicz
What is the primary takeaway from an Aboutly weekend?
According to Dorota Klimowicz, the experience provides a new appreciation for people and their differences. She realized that these differences are gifts that can be utilized collectively to make things happen in an exciting and loving way. — Dorota Klimowicz

Where these people were

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