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Customer story · Atlas Assistants, LLC

From Dental Coordinator to Strategic HR Partner with Executive Training

Stephanie · Recorded 12/15/2025

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Share One · December 15, 2025
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Stephanie transformed her career through Atlas Assistants, moving from a dental coordinator role to a strategic HR Coordinator. By utilizing Atlas's training in SOPs, AI tools, and prioritization, she gained the confidence to act as a strategic partner rather than just an assistant, earning the full trust and autonomy of her executive.

At a glance

Primary Use Case
Career growth and professional executive assistant training
Reported Result
Transitioned to Strategic Partner with AI and SOP expertise
Support Structure
Bi-weekly community meetings and executive matching
The moment she told me she trusts me and she wants to hear my opinion, that's when I realized that we really become partners and I just wasn't an assistant.
At Atlas, they want both you and the client to be happy, and they want you to match with someone you're comfortable with.
I learned how to utilize my AI. My previous job was three years and we never used AI. I learned my system operating procedures, how to document my work, how to be accountable.

The interview

What was your experience with systems and AI before joining Atlas?

When I joined Atlas, I didn't really know about system operating procedures at all. My previous job was three years and we never used AI. At Atlas, they trained me to do everything a good EA would need to do, including how to utilize AI and document my work.

What is your current role and background?

My name is Stephanie, I'm based in Zimbabwe, and I support a human resources generalist as her HR coordinator. Before I joined Atlas Assistants, I was in another organization and I was a dental coordinator.

Why did you decide to join Atlas Assistants?

In my previous role, there was no growth, no one to hold my hand or to teach me new things. I used to do the same things on a daily basis. I decided to join Atlas Assistant so that I could better my career, have more opportunities, and I just want to grow.

How does the culture at Atlas compare to your previous workplace?

In comparison to where I used to work, it's more client-based. They didn't really appreciate my time or my life balance; it was just about making the client happy. But at Atlas, they want both you and the client to be happy, and they want you to match with someone you're comfortable with.

When did you realize you were a strategic partner rather than just an assistant?

A moment when I realized that I was not just an assistant and a strategic partner to my executive is when she acknowledged the work I do and when she gives me an opportunity to make decisions. She wants to hear what I have to say. The moment she told me she trusts me and she wants to hear my opinion, that's when I realized that we really become partners.

How has the Atlas community impacted your confidence?

Being a part of the Atlas Assistance Community has made me a more confident person. We have bi-weekly meetings where we talk about what we're going through with our executives. We talked about this imposter syndrome; I felt like I was an imposter when I first joined, but talking it out helped me develop so much confidence.

What advice would you give to someone considering joining Atlas?

Whether it's long-term or short-term, I would say take the leap, apply for the job, go through the interviews and do your best. They will match you with someone who fits your personality and your skills and vice versa for the client. They always have your back.

Frequently asked

Will I receive training on modern tools like AI at Atlas Assistants?

Yes. Stephanie noted that despite not using AI in her previous job of three years, Atlas trained her on how to utilize AI and document her work through system operating procedures (SOPs).

How does Atlas Assistants handle the matching process between assistants and executives?

According to Stephanie, Atlas focuses on matching you with someone you are comfortable with based on both personality and skills, ensuring both the assistant and the client are happy.

Does Atlas Assistants provide support for imposter syndrome?

Stephanie mentioned that Atlas hosts bi-weekly meetings where assistants can talk about their experiences, which helped her overcome imposter syndrome and build confidence.

Full transcript

Stephanie (00:00) when I joined Atlas, I didn't really know about system operating procedures at all. when i got to Atlas, they kind of trained me to do everything a good EA would need to do. I learned how to utilize my AI. my previous job was three years and we never used AI. i learned my system operating procedures, how to document my work, how to be accountable. I mean, there's so much to say and there's so much I've learned. Hi, my name is Stephanie. I'm based in Zimbabwe. and I support a human resources generalist as her HR coordinator. before I joined Atlas Assistance, I was in another organization and I was a dental coordinator. there was no growth, no one to hold my hand or to teach me new things. I used to do the same things on a daily basis. i decided to train Atlas Assistant so that I could better my career, have more opportunities, and I just want to grow. I did read about Atlas Assistance online and I decided to visit their site. in comparison to where I used to work, it more client-based. You know, they didn't really appreciate my time or my life balance. It was just about making the client happy. But at Atlas, they want both you and the client to be happy, and they want you to match with someone you're comfortable with and that person should be comfortable with you. So it's really different. A moment when I realized that I was not just an assistant and a strategic partner to my executive is when she acknowledged the work I do, and when She gives me an opportunity to make decisions. She wants to hear what I have to say. Even my work, she doesn't say, "oh, do this and this and this." She knows I know how to prioritize because I learned that from Atlas. So the moment she told me she trusts me and she wants to hear my opinion, that's when I realized that we really become partners and I just wasn't an assistant. a part of the Atlas Assistance Community has made me a more confident person. with the training I got from Atlas and also some prior experience, I've built confidence to be able to do whatever I need to do. At Atlas, we bi-weekly meetings where we talk about what we're going through with our executives. And we also had another one which was more laid back where when something's going on in your life and you just need someone to talk to to get it off your chest. So we talked about this imposter syndrome, and I believe when I first joined my exec, I felt like I was an imposter and I didn't have that confidence. But with the help of these bi-weekly meetings and realizing that, you know, it's not abnormal for me to feel that way. And there are other people who have this imposter syndrome when they get into a job. but we talk it out and I developed so much confidence. Whether it's long-term, whether it's short-term, I would say take the leap, apply for the job, go through the interviews and do your best. Because I feel like out of everywhere I've worked, joining Atlas Assistance has been just... it's been They will match you with someone who fits. your personality and your skills and vice versa for the client. They always have your back. So I would say if you're thinking about joining Atlas Assistance, it's a great idea.

About Atlas Assistants, LLC

Atlas Assistants, LLC provides specialized executive assistant services that empower busy professionals and entrepreneurs to reclaim 10-20 hours of their week. By matching executives with highly trained assistants like Stephanie, they facilitate a transition from simple task delegation to high-level strategic partnerships. Their model focuses on professional growth for assistants and enhanced productivity for business owners through rigorous training in AI and operational systems.

Industry
Executive Assistant Services

Topics

  • career transition
  • executive assistant services
  • professional development
  • strategic partnership
  • remote work
  • hr coordinator

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