Customer story · Compass SE
Secured Dream Home in Pacific Palisades with Seamless Real Estate Process
Ramses IsHak
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Ramses IsHak utilized Compass SE to purchase a dream home in Pacific Palisades overlooking the ocean. Working with Susan Stark, he experienced a seamless process involving inspections and broker negotiations. IsHak highlights their deep knowledge of Los Angeles real estate pockets and their ability to quickly alleviate minor issues for both buyers and sellers.
At a glance
- Primary Use Case
- Residential real estate buying and selling
- Reported Result
- Purchased dream ocean-view home in Pacific Palisades
- Key Contact
- Susan Stark
“After working with Compass SE I found our dream home here in the Palisades overlooking the ocean.”
“We mention her name 100% of the time everyone says, Susan's the best, she's great you're in good hands.”
“They just make it easy, they make the whole process easy from the beginning to the end and there's always going to be hiccups... and they always smooth it over.”
The interview
Can you introduce yourself and describe your experience with Compass SE?
Hi, my name is Ramses, and I'm shooting this video because about five years ago, I was looking for a property in the Pacific Palisades. After working with Compass SE I found our dream home here in the Palisades overlooking the ocean. And I have to say it's been a great experience working with Compass and the reason for that is because they just made it easy, going through the process of purchasing the home, going through inspections, working with other brokers.
What is it like working with Susan Stark specifically?
Susan Stark does great work, she's user friendly, you never feel like you're bothering her when you call her doesn't matter what time of the day or night, she's on top of it, she does her research so she knows exactly what homes are selling for in the community that you're selling, she knows exactly what homes are selling for in the community that you're trying to go buy in.
How is Susan Stark perceived by the real estate community?
Whenever I am going and looking at open houses and she's not around and they ask, who's your broker? And we mention her name 100% of the time everyone says, Susan's the best, she's great you're in good hands. So hearing that from competitors is a big deal for us. So not only is she personally a great person but professionally she's great and extremely well respected in the community here in southern California.
How does Compass SE handle the complexities of buying and selling?
They just know their business, they know the pockets of Los Angeles, they know what houses should be going, whether you're selling or whether you're buying. They just make it easy, they make the whole process easy from the beginning to the end and there's always going to be hiccups, there's always going to be issues if you're selling when they're doing inspections there may be issues that arise and they always smooth it over, they always figure out ways to make it fair for both parties.
Where did you live before moving to your dream home?
Before landing my dream home my life was in Westwood, actually near UCLA in a little area there called Little Holmby and we had a nice home there and before that we had a home also in Little Holmby where we raised our children from grade school until middle school.
What real estate advice would you give to others?
The advice I would give someone going from the current home that they're in they should stretch, they should really try to stretch as much as they can and buy as expensive of a home as possible in a great area because chances are especially here in southern California it will appreciate over time and that will afford you to then have equity in your home, so that when you go buy your dream home you will be able to sell it at a big profit.
What makes your current house a 'dream home'?
What makes my dream home a home is the location. You know, we live in the Pacific Palisades, we're close to the village, the neighbor feeling, it's a real true neighborhood which is kind of how I grew up in Michigan. We obviously the house is a beautiful house, we have a view of the ocean. I can see Catalina island right now as we speak and it's just, it's paradise.
What is your favorite room in the house?
My favorite room in the home is our bedroom. We have a beautiful fireplace and a mantle with the tv on top but it also overlooks the backyard with the pool, the jacuzzi, but also has some of the best views of the ocean where on a clear day you can see Catalina and you can see Palos Verdes and the Malibu Peninsula.
Frequently asked
Is Susan Stark well-regarded by other real estate brokers?
Yes. Ramses IsHak noted that 100% of the time when he mentions her name at open houses, competitors respond that 'Susan's the best' and that he is in good hands.
How does Compass SE handle issues during the inspection process?
According to Ramses IsHak, Compass SE and Susan Stark smooth over hiccups and figure out ways to make resolutions fair for both parties, whether you are the buyer or the seller.
Does Compass SE have local expertise in Los Angeles?
Ramses IsHak states that they know the specific 'pockets' of Los Angeles and have deep research on what homes are selling for in specific communities.
Full transcript
About Compass SE
Compass SE is a real estate division specializing in the Southern California market, including high-end areas like Pacific Palisades and Little Holmby. They serve both buyers and sellers by providing deep local market research and expert negotiation to ensure a drama-free transaction. Their primary transformation is simplifying the complex process of purchasing or selling luxury residential properties.
- Industry
- Residential Real Estate
Topics
- residential real estate
- home buying
- home selling
- luxury property
- pacific palisades
- compass se
Watch next
How this story was recorded
How was Ramses IsHak's testimonial for Compass SE filmed?
It was filmed remotely through Share One: Compass SE shared a recording link, Ramses IsHak clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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