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Customer story · Geobear

Geopolymer Injection Closes Structural Cracks and Levels Floors Without Excavation

Chris Nicholson

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Chris Nicholson reviewed Geobear after his London home suffered subsidence due to shrinking clay soil. Geobear utilized geopolymer resin injection to stabilize the foundation, successfully closing structural cracks in the bay window and bathroom ceiling while returning floors to level. The non-disruptive process provided a faster, modern alternative to traditional underpinning without requiring deep excavation.

At a glance

Primary Use Case
Subsidence in clay soil affecting a residential bay window and interior ceilings.
Reported Result
Structural cracks closed and floors returned to level.
Time to Value
Faster than traditional underpinning; Geobear was ready immediately upon neighbor approval.
The cracks have all closed up. My floors come back to level. It really feels like that things are coming back to how they were.
GeoBear were able to be so supportive, far more supportive than any insurance company has been with me.
The peace of mind that GeoBear have given me throughout this process is invaluable.

The interview

What was the initial problem you noticed with your property?

At the front of my house, there's a lot of clay soil. The hot, dry summer we had, it shrank the clay soil and my bay window had started cracking, specifically around the brick piers. The cracks were widening and I started getting really, really frightened.

What were your biggest concerns regarding the damage?

My biggest concerns were that the cracks were widening. I spent money on the brickwork, the stonework, the windows, and suddenly all of that is in jeopardy. This was threatening my ability to provide for my family as your house is the foundation of your net worth.

Why did you decide against traditional underpinning?

If I was going to be doing traditional underpinning, we're talking about excavating at the front of my property, right under the boundary wall, to a depth of over two meters. That's a huge concern to my neighbors and would take a huge amount of time with huge disruption.

How did you discover the polymer resin solution?

I started talking to surveyors and structural engineers. They measured the cracks and the size of the issue, and they said that for where I am and how close my neighboring properties are, traditional underpinning isn't the solution. We needed to think about something more modern like polymer resin injection.

What was your experience working with the Geobear team?

GeoBear were on it and incredibly supportive. I wanted to make sure my neighbors were okay with the treatment plan, and GeoBear were so quick in coming back to me that I was almost holding them back. The team was always touching base to make sure I was okay with the process.

What are the results now that the work is complete?

My house is almost back to the way it was. The cracks have all closed up—the ones in the bay window and the ones in the ceiling in the bathroom where it was getting pulled away. My floors have come back to level. It really feels like things are coming back to how they were.

Frequently asked

Will foundation repair disrupt my neighbors or require deep excavation?

Chris Nicholson was concerned that traditional underpinning would require excavating over two meters deep right under his boundary wall. He found that Geobear's polymer resin injection was a modern, non-disruptive solution that avoided these consequences for his neighbors.

Can geopolymer injection actually close existing structural cracks?

Yes, Chris reported that the cracks around his bay window and bathroom ceiling have 'all closed up' following the treatment. While the lines are still visible and require minor cosmetic repair, the structural gaps were successfully sealed.

Is Geobear more supportive than insurance companies during subsidence issues?

According to Chris Nicholson, Geobear was 'far more supportive' than any insurance company he dealt with. He noted they were incredibly responsive, often waiting on him to get neighbor approval rather than the other way around.

Full transcript

My house is almost back to the way it was. I mean, the cracks have all closed up. You can still see them. But, you know, that's just going to be a repair job. My cracks that I had in the ceiling in the bathroom where the ceiling was getting pulled away, those have all closed up. My floors come back to level. You know, it really feels like that things are coming back to how they were. And the peace of mind that that gives you is immeasurable. It really Hi, so I'm Chris Nicholson. I live in London, UK. So at the front of my house, there's a lot of clay soil. The hot, dry summer we had, it shrank the clay soil and my bay window had started cracking, specifically around the, what they call the brick piers. The cracks were widening. I started getting really, really frightened. So my biggest concerns were that the cracks were widening, So I spent money on like the brickwork, the stonework, the windows, and suddenly all of that is in jeopardy. if I was going to be doing ⁓ traditional underpinning, we're talking about excavating at the front of my property, right under the boundary wall of my property, to a depth of over two meters to get a good footing for that traditional underpinning. That's a huge concern to my neighbors. I was really starting to worry at this point that ⁓ this was going to be a huge undertaking. It would take a huge amount of time. There'll be huge disruption. And then there would be consequences for my neighbors I started talking to surveyors. I started talking to structural engineers. They had a look around the property, they measured the cracks, they measured the size of the issue, and they say to me that for where I am, for the soil, for just how closed my neighboring properties are, that traditional underpinning isn't the solution. we need to start thinking about something more modern. We need to start thinking about polymer resin injection, ⁓ where we are ⁓ effectively ⁓ injecting and expanding foam under the foundation. Wow, mean, GeoBear were on it and incredibly supportive. the issue that ⁓ I had was that I wanted to make sure that my neighbors were all okay with the treatment plan. So in many ways, GeoBear were so supportive and ⁓ quick in coming back to me that I was almost holding them back. The team there just, you know, always just touching and making sure that I was okay with the process and that they were ready to to come in as and when So I was able to just tell them. Yep. We've got to go ahead. Let's let's the job in let's get out. Let's get this this done Would I recommend GeoBear to my friends or neighbours? Absolutely. The peace of mind that GeoBear have given me throughout this process is invaluable. This has been hanging over me as an issue with my house. And for many people, your house is the foundation of your net worth. So when something is directly threatening that, That's threatening like your ability to provide for your family, GeoBear were able to be so supportive, far more supportive than any insurance company has been with me, let me add. And they were able to really come and really get this fixed, treated and repaired. faster than anybody else could have done, I believe.

About Geobear

Geobear is a specialist ground engineering firm providing non-disruptive solutions for foundation settlement and subsidence. They serve homeowners and property investors by using original geopolymer technology to strengthen unstable ground and repair structural cracks without major excavation. For clients like Chris, Geobear transforms properties with sinking floors and widening cracks into stabilized, level homes in a fraction of the time required by traditional methods.

Industry
Ground Engineering Services

Topics

  • subsidence
  • residential
  • homeowner
  • foundation repair
  • geopolymer injection
  • structural stabilization

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Chris Nicholson recorded it themselves — no film crew, no studio. Geobear sent a single Share One link, and the story was captured straight from Chris Nicholson's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.

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