Healthee Empowers Measured Employees to Manage Benefits Independently via AI-Driven App

There's always those times where it's like, "Oh my gosh, I can't find my ID card!" I just had my daughter ask - and she's, like, 21 - "Do you have our medical cards? I lost mine" and I'm like, "this is why you have to get on the Healthee app." Because it would be just right there. But it's just so easily accessible. In the kind of time that we live in these days, where most of it is all tech-driven and all on our phone, it's nice to have it just right there when you need it. My name is Nalani Kowalski. I work for a martech company called Measured. Prior to having this platform, working with benefits and just having all the questions, kind of, come to you - Where do I find my ID cards? What's my max spend? How much have I spent? All of these different questions. When is open enrollment? Just questions that they definitely can find on their own but knowing that we know all the information like the back of our hands, that takes a lot of time. Having Healthee now makes things way more efficient. Its taken the load so I can focus on more areas for our company. They go straight to the app. It's been wonderful and it's really been a lifesaver for me. The AI has helped tremendously. A lot of folks have used it. I, particularly, had one person traveling internationally. They needed to know if their health benefits were able to be used in the country that they were going to. So they were able to use the AI, and I believe within, like, a really short amount of time - I want to say even within 30 minutes - they had an answer. The AI was able to give them a phone number to help further answer their questions that they needed. So, it's just been a really huge success in the company. The employees being the advocates for themselves and being able to find information on their own. One thing that did come up is, I was going to different HR conferences and there was another tool called Benny and we were looking at Benny and then we were like, okay, let's look at another tool just to cross-reference what we need, which would be more efficient for us. And we love the platform that Healthee has. We love the people and just the customer service in general that Healthee gave. I mean, Jonathan, our CSM right now, is amazing. He's constantly in contact with me, asking me if there's anything I need help on. And sometimes when you're using new platforms or different platforms, I feel like the CSMs don't quite reach out to you until it's that contract time. But he has a really good pulse as to what's going on at Measured. Is really great about giving us data 'cause we're a data driven company. So, for us to know how we're using it, what we're using it for, how to drive it differently with our employees, has been... amazing. And I've just gotten really great feedback from our team in terms of how easy it is. And I think one aspect they really love is the fact that they can look up doctors just at the tip of their hands, on their phone, of what's in the area. Especially when they're traveling with kids, it's helpful if something happens, they're able to look something up on the phone, find a doctor that's needed and it's just been really great.