Customer story · HR Kickstart
HR Kickstart Provided Structure and Professional Guidance for a Rapidly Growing Small Team
Lisa Rehurek · Recorded 12/2/2024
- Captured on
- Share One · December 2, 2024
- Content fingerprint
- 8d9148d406e7424b
- FNV-1a-32x2 over this page's video URL, capture timestamp and transcript — recompute it to confirm nothing was altered after publication.
- See the signed provenance record — issued by Share One, the original recorder of this video.
Lisa Rehurek, founder of The RFP Success® Company, hired HR Kickstart to manage rapid growth after her team doubled in size overnight. She achieved professional structure and systems, gaining expert guidance for difficult employee situations. Rehurek highlights their responsiveness and reliability compared to previous consultants, noting they consistently deliver true valuable insight.
At a glance
- Primary Use Case
- Managing rapid team growth and lack of internal HR expertise
- Reported Result
- Implemented structure, systems, and professional guidance
- Customer Service
- Highly responsive, especially during emergency needs
“We are a small team but we doubled in size pretty much overnight and we needed more structure and systems.”
“We know that we're not just guessing, we know that we're getting true valuable insight from the professionals that know what they're doing.”
“Honestly, I have not had another HR company that we've hired that has done as great of a job.”
The interview
What would you say to someone on the fence about hiring HR Kickstart?
If you're sitting on the fence with hiring HR Kickstart, I would recommend you taking the leap. Honestly, I have not had another HR company that we've hired that has done as great of a job but also they're just good people like they're so down to earth, there's no hype, they're really good people and they'll have your back.
Can you introduce yourself and your company?
Hi, I'm Lisa Rehurek. I am founder and CEO of The RFP Success® Company. I live in the greater Phoenix, Arizona area.
What HR challenges were you facing before hiring them?
Some of the HR challenges we were facing were that we were growing fast. We are a small team but we doubled in size pretty much overnight and we needed more structure and systems and just guidance on things that we didn't have expertise in.
Was there a reason you almost didn't hire HR Kickstart?
The number one reason I almost didn't hire HR Kickstart was just funding frankly sometimes some of these things to put money into and invest into when you're a small business just is daunting but it was very important for us to make that leap.
What is the number one benefit you have experienced?
The number one benefit to hiring HR Kickstart is just knowing that we've got a team of professionals that have our back. When we have questions, when we have a difficult employee, when we don't know how to handle a certain situation, all of that we know that we're not just guessing, we know that we're getting true valuable insight from the professionals that know what they're doing.
How would you describe their customer service?
The customer service at HR Kickstart is fantastic. We've never had a problem getting in touch with anybody. They've been very responsive especially when we've had emergency needs.
What surprised you most about working with them?
What surprised me the most about HR Kickstart is that they were available and good and responsive. We had hired two other HR consultants before HR Kickstart and we just had problems. We just had some of it was slogging through, some of it was non-responsiveness, some of it was them just not doing what they said they were going to do.
Frequently asked
Is HR Kickstart worth the investment for a small business?
Lisa Rehurek admitted that funding was a daunting hurdle for her small business initially. However, she found the investment vital because it provided a team of professionals who 'have your back' and deliver true valuable insight.
How does HR Kickstart handle urgent employee issues?
According to Lisa Rehurek, the customer service is fantastic and the team is very responsive. She noted they have never had a problem getting in touch with anyone, particularly when emergency needs arise.
How does HR Kickstart compare to other HR consultants?
Lisa Rehurek noted that she had hired two other HR consultants previously but faced issues with non-responsiveness and unfulfilled promises. She found HR Kickstart to be down-to-earth, reliable, and superior in their delivery.
Full transcript
About HR Kickstart
HR Kickstart
Official site: hrkickstart.comHR Kickstart provides professional HR systems and guidance for growing small businesses. They serve as a reliable partner for founders who need expert insight into employee management and organizational structure. By delivering responsive, down-to-earth support, they help companies navigate rapid expansion with confidence.
- Industry
- Human Resources Consulting
Topics
- hr consulting
- small business
- team expansion
- operational structure
- founder and ceo
- hr systems
Watch next
How this story was recorded
How was Lisa Rehurek's testimonial for HR Kickstart filmed?
It was filmed remotely through Share One: HR Kickstart shared a recording link, Lisa Rehurek clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
Collect your own customer stories at share.one