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Customer story · Premier Research Labs (PRL)

Improving Patient Oral Health Outcomes Through Rigorously Tested Professional Grade Supplements

eriq nguyen · Recorded 12/4/2024

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Dr. Eriq Nguyen of Natural Health Dentistry recommends Premier Research Labs (PRL) for their rigorous raw material testing and quality assurance. By utilizing PRL’s vitamin D, vitamin B, and neem oil, his practice helped patients improve oral hygiene and limit the amount of future dental work needed through high-quality practitioner-supplied supplements.

At a glance

Primary Use Case
Supporting patient oral health and hygiene to limit future dental work.
Reported Result
Improved patient outcomes and validation from 30-year pharmaceutical experts.
Shipping Speed
Products received within a few days to one week.
By the amount of volume that they rejected we knew that the quality of material that they actually sold was very, very good.
It was hard for us to find providers... that would give them a better outcome from their oral health. But once we started working with QRA and Premier Research Lab, we had a good amount of practitioners... to help with their oral health.
When I got that approval from a personal pharmacist who's been in the field for 30+ years, I can highly recommend Premier Research Lab materials.

The interview

Why do you trust the quality of Premier Research Labs products?

We trusted Premier Research Labs because of the quality of testing that they did with Nick being in the QA for a long time before he became the CEO. We trusted his work, we trusted his analysis, we trusted all of his testing of raw materials and the rejection of tons and tons of bad materials before they were placed in their products. So, by the amount of volume that they rejected we knew that the quality of material that they actually sold was very, very good.

What challenges did your practice face before working with Premier Research Labs?

Before Premier Research Labs, it was hard for us to find providers or practitioners that would be able to supply supplements to our patients directly that would give them a better outcome from their oral health. But once we started working with QRA and Premier Research Lab, we had a good amount of practitioners, locally, that would be able to provide good quality supplements to our patients.

What specific products do you recommend for oral health?

We recommend a lot of the vitamin D combination with the DH3 and the vitamin B and the neem oil. Because those are what directly helps our patient with their oral health. That's what we recommend for them to purchase from the practitioners.

What has been your experience with the PRL support staff?

What surprised me the most was the access to the staff members and the knowledge of the staff members whenever we had a question or whenever one of our patients had a question about a certain material, what's in it, what's the raw material that's in there. And if there were any changes into the formulary. It was very easy to get the answers just by quick phone call. They have a lot very knowledgeable people on their support staff like Jaina or Teva.

How would you describe their shipping and delivery process?

Customer service experience is very top notch. Whenever we needed something, we'll call in for a product and we'll receive it within the next couple days. We'll order stuff and it's there at our doorstep within the week. And so, that goes with a lot of our clienteles, too, or our patients. Whatever they need they immediately get it.

Would you recommend Premier Research Labs to other professionals?

On the quality of products that Premier Research Lab has, I would definitely refer the products to every single practitioner out there. I've even had personal pharmacists that I refer to and based on their testing of the material, from a pharmaceutical standpoint, they also recommend the material. So, when I got that approval from a personal pharmacist who's been in the field for 30+ years, I can highly recommend Premier Research Lab materials and products.

Frequently asked

How does Premier Research Labs ensure the purity of their supplement ingredients?

Dr. Eriq Nguyen highlights that the company's trust is built on their rigorous QA process, noting that they reject 'tons and tons of bad materials' before they are ever placed in products. He specifically trusts the analysis and testing of raw materials conducted under the leadership of their CEO, Nick.

Can Premier Research Labs supplements help with dental health?

Yes, according to Dr. Nguyen, using products like their vitamin D combination, vitamin B, and neem oil directly helps patients with their oral health. He notes these supplements help improve oral hygiene and can limit the amount of dental work patients need in the future.

What is the customer support experience like for practitioners at PRL?

Dr. Nguyen describes the customer service as 'top notch,' noting that staff members like Jaina and Teva are highly knowledgeable and accessible. He emphasizes that answers regarding formulary changes or raw materials are easily obtained through a quick phone call.

Full transcript

We trusted Premier Research Labs because of the quality of testing that they did with Nick being in the QA for a long time before he became the CEO. We trusted his work, we trusted his analysis, we trusted all of his testing of raw materials and the rejection of tons and tons of bad materials. before they were placed in their products. So, by the amount of volume that they rejected we knew that the quality of material that they actually sold was very, very good. Hi, I'm Dr. Eriq Nguyen with Natural Health Dentistry in Irvine, California with Dr. Randolph Aguilera. before Premier Research Labs, it was hard for us to find providers or practitioners that would be able to supply supplements to our patients directly that would give them a better outcome from their oral health. But once we started working with QRA and Premier Research Lab, we had a good amount of practitioners, locally, that would be able to provide good quality supplements to our patients to help with their oral health and improve their oral hygiene and to limit the amount of dental work that they need going towards the future. We recommend a lot of the vitamin D combination with the DH3 and the vitamin B and the neem oil. Because those are what directly helps our patient with their oral health. That's what we recommend for them to purchase from the practitioners. What surprised me the most was the access to the staff members and the knowledge of the staff members whenever we had a question or whenever one of our patients had a question about a certain material, what's in it, what's the raw material that's in there. And if there were any changes into the formulary. It was very easy to get the answers just by quick phone call. They have a lot very knowledgeable people on their support staff. So, whenever we had a question, we would just call directly in and we'll talk to Jaina or Teva or one of the staff members and they're so knowledgeable with their information that it's really easy and accessible. If you ever had any questions for their products. Customer service experience is very top notch. Whenever we needed something, we'll call in for a product and we'll receive it within the next couple days. We'll order stuff and it's there at our doorstep within the week. And so, that goes with a lot of our clienteles, too. or our patients. Whatever they need they immediately get it. on the quality of products that Premier Research Lab has, I would definitely refer the products to every single practitioner out there. I've even had personal pharmacists that I refer to and based on their testing of the material, from a pharmaceutical standpoint, they also recommend the material. So, when I got that approval from a personal pharmacist who's been in the field for 30+ years, I can highly recommend Premier Research Lab materials and products to all the other practitioners around.

About Premier Research Labs (PRL)

Premier Research Labs (PRL) logo

Premier Research Labs (PRL)

Official site: prlabs.com

Premier Research Labs (PRL) is a manufacturer of high-quality, professional-grade nutritional supplements founded in 1987. They specialize in providing unadulterated, excipient-free products that are rigorously tested for purity and potency to serve health care practitioners and their patients. By focusing on meticulously sourced raw materials, PRL helps individuals transition from general health needs to holistic wellness and enhanced vitality.

Industry
Nutritional Supplements Education

Topics

  • holistic dentistry
  • nutritional supplements
  • practitioner
  • oral health
  • quality assurance
  • patient outcomes

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How this story was recorded

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