Customer story · Geobear
Josh Hall Fixed Subsidence Cracks in Half a Day Without Underpinning
Josh Hall · Recorded 2/24/2025
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- Share One · February 24, 2025
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Josh Hall used Geobear to resolve structural cracks and damp issues at his property in Tottenham. While traditional underpinning would have taken weeks and cost tens of thousands of pounds, Geobear completed the work in just over half a day. Hall highlighted the non-disruptive nature of the geopolymer technology compared to traditional excavation.
At a glance
- Primary Use Case
- Repairing internal and external structural cracks and damp issues caused by subsidence.
- Reported Result
- Stabilized property and resolved cracks in half a day versus 2-3 weeks for underpinning.
- Time to Value
- Work completed in just over half a day; consultation within two weeks of contact.
“The guys were there half a day, I think—maybe just over that. And that sorted. Well, compared to two or three weeks. I'll take that every time.”
“Most of the quotes [for underpinning] were tens of thousands of pounds. Didn't really have that at the time or would have had to take out loans and stuff like that.”
“It's obviously quite an advanced technology, developed technology, professional company.”
The interview
What were the main issues you were experiencing with your property?
The main issue I had was cracks started appearing on the inside of the building and the outside brickwork. You could see all the pointing and the brickwork was just slightly coming away. I noticed that the drive was at a higher level than it should have been and there's a lot of water getting into the building, a lot of problems with damp.
What options were you considering before choosing Geobear?
My options were, really, do I get underpinning carried out? People—trades coming in and out, digging underneath the building, forming concrete form work. It could take weeks, cost thousands of pounds and sometimes it works, sometimes it doesn't. I had a couple of people lined up for underpinning and most of the quotes were tens of thousands of pounds.
How was the initial consultation and planning process?
When I spoke to the gent, it was within a couple of weeks of me contacting him. He asked if I could walk around with a camera around the property and show him the cracks and all the rest of it. It was just very good, very thorough. It's just sort of like drawing up a bit of a plan as you're speaking. I'd never really seen that done before.
Were you able to be involved in the preparation for the work?
I agreed with the gentleman on the call that I would actually take on some of the work myself. Because he understood that I'm practical—I've got my own excavator, mini digger—I was able to peel off the driveway and expose the services. To actually have that option was great.
How long did the actual repair work take to complete?
The guys were there half a day, I think—maybe just over that. And that sorted it. Well, compared to two or three weeks for underpinning, I'll take that every time.
Why do you think more people haven't heard of this technology in the UK?
I think here in the UK it's a lot of old-fashioned techniques we use when it comes to building work. As soon as you mention 'underpinning' in the UK everybody just runs a mile because people don't want to know. They don't want to do it and a lot of builders don't really want to go in there.
Frequently asked
Is Geobear faster than traditional underpinning for subsidence?
Yes. Josh Hall noted that while traditional underpinning could take two to three weeks, the Geobear team completed his repair in just over half a day.
How much does Geobear cost compared to traditional foundation repair?
Josh Hall reported that traditional underpinning quotes were in the tens of thousands of pounds, requiring potential loans. Geobear provided a more accessible solution that avoided the high cost and hassle of major excavation.
What is the consultation process like for Geobear?
Josh Hall described a very thorough and quick digital consultation where he walked around the property with a camera to show cracks, allowing the representative to draw up a plan during the call.
Full transcript
About Geobear
Geobear is a specialist ground engineering firm providing non-disruptive solutions for foundation settlement and subsidence. They serve homeowners and property investors by using geopolymer technology to strengthen ground and repair structural cracks without major excavation. For customers like Josh Hall, they transform properties with subsidence issues into stable homes in a fraction of the time required for traditional underpinning.
- Industry
- Ground Engineering Services
Topics
- subsidence
- residential
- homeowner
- foundation repair
- geopolymer
- structural cracks
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How this story was recorded
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