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What do real people say about business consulting?

12 people recorded interviews about business consulting across 8 organisations. clearer systems and processes was the most commonly volunteered theme, appearing in 3 interviews. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.

First-hand accounts from people who talked about business consulting in their recorded interview.

Changes customers chose to talk about

Based on 12 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.

  • Better systemsmentioned in 3 interviews
    “Until I can acknowledge that and recognize that, and realize what are the action steps that I need to make in order for me to be a better leader, to be more organized, to be more disciplined, to be a better time manag…”Matt Lucas
  • More clientsmentioned in 3 interviews
    “Were able to just see that, you know, that some of our products ⁓ are have like a big value to our customers.”Rob Gilles Santos
  • Team & hiringmentioned in 2 interviews
    “And it opened a lot of eyes with our team because they were actually looking at about five to 10 numbers that made a lot more sense in their minds.”Rob Gilles Santos
  • Felt supportedmentioned in 1 interview
    “I had great support from TalentLMS, but it became very apparent that I needed more help.”Shanel Martens
  • Confidencementioned in 1 interview
    “And so to me, I need Darren, I need that sounding board, and I need that trusted advisor to tell me when I'm out of bounds or if I'm really in the right direction, 'cause I oftentimes feel like I'm in the dark and he'…”Kevin A Salazar
  • Mental claritymentioned in 1 interview
    “This is a book to show people how to actually make that happen and show you the process of, of doing that and how we really can focus our efforts, get rid of all the pollution, and really help people, young people, be…”Brian Miller
  • Revenue growthmentioned in 1 interview
    “profit is king for any business. there really is no reason why a business would not want to increase the profits.”Rob Gilles Santos
  • More energymentioned in 1 interview
    “The tangible results I have seen after starting working with Execute was... first and foremost, I was able to identify a time block where I seemed to have a little bit more energy and I've been able to commit to seein…”Devang Patel

Stories in this topic

Showing 12 of 12 interviews.

What people were sceptical about first

  • “He was like, let's talk about what this is going to cost.”Christopher & SaraLynn Phipps
  • “So when we thought how a price would affect our customers, we found that it was actually up to the customers.”Rob Gilles Santos
  • “If there was a reason I didn't start working with BrainJam, it would have been a fear of other products that I've tried and gotten to just learn not to use and trust. Execute helped me overcome that hesitation because it was simple from the beginning. They ou…”Devang Patel

Frequently asked

Is it difficult to trust an outside consultant with sensitive business information?
Christopher and SaraLynn Phipps admitted that letting someone new in and trusting them was very hard. However, they felt they could trust Darren Frank immediately after the initial call because he encouraged them to 'lay it all out' rather than focusing strictly on numbers. — Christopher & SaraLynn Phipps
What makes Darren Frank's consulting style different from others?
According to the Phipps, Darren stands out because he combines his history as a lawyer with a psychological approach. He looks at the business from a holistic viewpoint, considering the mental cost of decisions rather than just the financial reports. — Christopher & SaraLynn Phipps
Can a business consultant help when a company feels stuck or lonely?
Christopher Phipps noted that entrepreneurship can feel lonely, but working with Darren felt like a 'weight off their shoulders.' Darren helped them stop 'spinning their wheels' and provided the fastest route from A to B for their growth goals. — Christopher & SaraLynn Phipps
What should I do if my LMS administrator leaves during a critical deployment?
Shanel Martens faced this exact challenge at Town Square and turned to Cobblestone Consulting. They stepped in to inventory existing assets, establish best practices for QA, and build a new operating model to maintain the system effectively. — Shanel Martens
How can I better measure training readiness in TalentLMS?
Shanel Martens reports that Cobblestone simplified reporting by using pivot tables to track different thresholds at specific time marks. This allowed her team to ensure the mass majority of learners were above 75% completion before product go-live. — Shanel Martens
Is Cobblestone Consulting a reliable partner for TalentLMS users?
Yes, Shanel Martens highly recommends them because they have a strong understanding of the product's infrastructure and a close relationship with TalentLMS, allowing her to trust their recommendations and execution. — Shanel Martens

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