ShareOne ReviewsWhat do real people say about customer service?
19 people recorded interviews about customer service across 7 organisations. 5 of them mentioned more clients, leads or patients in their own words. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.
First-hand accounts from people who talked about customer service in their recorded interview.
What people said changed
Counts of interviews where the person described this in their own words.
- More clients5 of 19 mentioned it
“They offered additional cost pricing. ⁓ You know, they were very helpful with shipping and I didn't receive the same customer service from other companies, which is why I feel that ⁓ it was a better option for me.”Emma Hackett
- Family & relationships3 of 19 mentioned it
“You want to have as less debt as possible just in case something should happen, you can take care of the family.”Wycliff Rumble
- Team & hiring3 of 19 mentioned it
“And he spoke with the delivery team and got that all handled, so they were able to, like, from curbside switch it to white glove delivery, which was great.”Mackenzie Richards
- Better systems2 of 19 mentioned it
“Yes, we can look at it again," and then just kind of continuing to help walk me through the process helped those levels of stress of like, "Here's what comes next.”Lisa Domke
- Felt supported2 of 19 mentioned it
“Honestly, the promotions that they offer were very awesome, so I was able to obtain a promotion and get on board with a promotion that was available at the time of my purchase and that surprised me, you know, anytime…”Devan Peek
- Mobility1 of 19 mentioned it
“Yes, we can look at it again," and then just kind of continuing to help walk me through the process helped those levels of stress of like, "Here's what comes next.”Lisa Domke
- Mood & stress1 of 19 mentioned it
“Yes, we can look at it again," and then just kind of continuing to help walk me through the process helped those levels of stress of like, "Here's what comes next.”Lisa Domke
Stories in this topic
Showing 12 of 19 interviews.
WatchElevated Clinic Aesthetics and Versatile Treatment Options with Personalized Customer ServiceKatie Lee of Blue Ribbon Health reviewed Spa Source LLC, highlighting their exceptional customer service and versatile medical chairs. Lee achieved a 'ten out of ten' experience, specifically praising the personalized video chat walkthroughs and the ability t…Katie Lee · SPA SOURCE LLC
WatchHomeowner Achieves Drastic Summer Bill Reductions and Steady Monthly PaymentsWycliff Rumble reviewed SpartanX, reporting that his utility bills dropped drastically during the summer months after installation. By choosing a contract with steady payments instead of a high-interest loan, he achieved financial predictability for his famil…Wycliff Rumble · SpartanX
WatchFirst-time home buyer navigates Atlanta market with expert guidance and supportLisa Domke worked with Shannon at Elements Real Estate Atlanta to purchase her first condo. As a first-time buyer, Domke benefited from Shannon’s deep knowledge of Atlanta neighborhoods and commutes. Shannon successfully guided her through the steep learning…Lisa Domke · Elements Real Estate Atlanta
WatchExceptional Communication and Maintenance Solutions Within Twelve Hours for Jacksonville ResidentsBenjamin Tison Jr recommends McWright Property Management for their exceptional communication and rapid response times. Tison reports that every property issue encountered was addressed with a solution put into place within 12 hours. He highlights the persona…Benjamin Tison Jr · McWright Property Management
WatchReal Estate Developer Scales Multi-Family Project with Custom Kitchens and BathroomsDan Marino, a Cambridge-based real estate developer, partnered with Universal Factory Direct to convert a single-family home into a three-family residence. The project involved designing three kitchens and six and a half bathrooms. Marino highlights their unp…Dan Marino · Universal Factory Direct, LLC
WatchTransitioning From Technical Sales to High-Level Customer Service and Instant ValueChris Cesna of Perfect Temp Heating and Cooling reports that Close it Now delivered instant value and immediate feedback for his team. By shifting from a high-tech focus to a service-oriented approach, the program provided a professional, flawless experience…Chris Cesna · Close it Now
WatchBlueDot Achieves Six Years of Reliable Form Automation and Custom Feature IntegrationAlex Mucino, owner of BlueDot, chose Quik! to replace a discontinued form solution, achieving full implementation within a couple of months. Over a six-year partnership, BlueDot leveraged Quik! for its reliability, financial feasibility, and the ability to ad…Alex Mucino · Quik!
WatchThrive Beauty Spa Upgrades to Electric Swivel Chairs with Seamless White Glove DeliverySamantha Richards of Thrive Beauty Spa reviewed Spa Source LLC, highlighting the transition to a high-end electric chair with 360-degree swivel and flip-up armrests. Richards noted that the customer service team successfully upgraded her order to white glove…Mackenzie Richards · SPA SOURCE LLC
WatchTransforming a Stressful Real Estate Transaction Through Expert Education and AvailabilityDustin Schulze used Elements Real Estate Atlanta to simultaneously buy and sell a home on a tight timeline. Dustin reported that Shannon transformed a stressful experience by providing constant availability and answering every technical question, setting a hi…Dustin Schulze · Elements Real Estate Atlanta
WatchADA-Compliant Medical Chair Enhances Patient Comfort and Practice Aesthetics in AtlantaDr. Sudha Challa of Lennox Medical Clinic recommends Spa Source LLC for high-quality medical exam chairs. She achieved a seamless practice upgrade with an ADA-compliant, motorized chair that features 180-degree rotation. Dr. Challa noted that Spa Source beat…Sudha Challa · SPA SOURCE LLC
WatchLumina MedSpa Gains Peace of Mind with High-Quality Equipment and Exceptional SupportUlysses Louzada of Lumina MedSpa chose Spa Source for their high-quality spa equipment and exceptional customer service. Ulysses reported that working with Spa Source provided total peace of mind, specifically citing the attentive support from Robert, who res…Ulysses Louzada · SPA SOURCE LLC
WatchDr. Doug Hosey Upgrades Chiropractic Practice with All-in-One Flexion Distraction TableDr. Doug Hosey of Hosey Chiropractic chose SPA SOURCE LLC for a heavy-duty chiropractic table that integrated drops, flexion distraction, and traction capabilities into one package. Dr. Hosey reported that the table's quality exceeded competitors at a better…Doug Hosey · SPA SOURCE LLC
What people were sceptical about first
- “I always heard that power company wouldn't want too much on the grid, so, like, I was worried that I recently bought the house at the time, so I didn't know how old the roof was, if there was anything that would actually fail me from being qualified for it.”Wycliff Rumble
- “Comparing quality versus cost, obviously as a builder, I have to do that all the time to make sure I'm buying the right thing at the right price. Sometimes you get more what you pay for. Here, I didn't feel like I was making much of a compromise. It was great…”Dan Marino
- “For someone that is looking to get into the Close It Out program I would say don't hesitate on it at all.”Chris Cesna
Frequently asked
- How can I see medical chairs if I am not local to the showroom?
- Katie Lee noted that because she was not local, Spa Source immediately offered a personalized video chat to tour different chair options and perform a walkthrough of the equipment. — Katie Lee
- Is Spa Source a reputable company for growing medical practices?
- Katie Lee conducted extensive research, including talking to other practitioners and watching review videos, concluding that Spa Source is a reputable company she plans to return to as her practice grows. — Katie Lee
- Can Spa Source accommodate specific clinic color schemes?
- Yes, Katie Lee specifically chose Spa Source because they offered several options that fit her 'elevated' clinic aesthetic, ultimately selecting a rich brown color. — Katie Lee
- Can I get solar if I don't know the age or condition of my roof?
- Wycliff Rumble initially worried that his unknown roof age or condition might disqualify him since he had recently purchased his home. However, he found the SpartanX process simple and was able to qualify despite these initial concerns. — Wycliff Rumble
- Do I need a high-interest loan to afford solar panels?
- No, Wycliff Rumble noted that he didn't have to 'hunt down a loan with this big interest.' Instead, he signed a contract for a steady monthly payment that won't increase significantly over time. — Wycliff Rumble
- How does solar perform during the winter months in cold climates?
- Wycliff Rumble noted that in his cold climate, utility bills increase in the winter due to less sunlight. However, he uses the 'great offset' from spring through fall to save for those heavier winter seasons. — Wycliff Rumble