What do real people say about property management?
18 people recorded interviews about property management across 9 organisations. more clients, leads or patients was the most commonly volunteered theme, appearing in 3 interviews. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.
First-hand accounts from people who talked about property management in their recorded interview.
Changes customers chose to talk about
Based on 18 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.
- More clientsmentioned in 3 interviews
“And I'm that person that's, like, turning the degree up from two hundred and eleven to two twelve to make it boil, or that extra one-up that you can do to make a client happy, that little extra one thing that you coul…”Deja Lett
- Family & relationshipsmentioned in 2 interviews
“So if you're thinking about working with Hart for property management, I would hands down 100% recommend him to my own family, my friends, and my clients.”Deja Lett
- Felt supportedmentioned in 1 interview
“She's been very responsive, usually very quick, and been very happy with how it's gone so far.”Rob Ryan
- Better sleepmentioned in 1 interview
“They've really allowed me to sleep better at night knowing that it's all taken care of, and not have to worry. of the benefits that I've gained are overall just more time to myself, more flexibility, sleeping better a…”Ray Janowski
- Mobilitymentioned in 1 interview
“They've really allowed me to sleep better at night knowing that it's all taken care of, and not have to worry. of the benefits that I've gained are overall just more time to myself, more flexibility, sleeping better a…”Ray Janowski
Stories in this topic
Showing 12 of 18 interviews.
WatchReal Estate Agent Gains Reliable Property Management Partner for Seamless Client ReferralsDeja Lett, a Keller Williams Realtor, recommends Hartford Property Management for their expert processes and proactive communication. She reports that Mitch provides a 'one-up' service level, even sending maintenance staff like plumbers after management ended…Deja Lett · Hartford Property Management
WatchSuperior Communication and Rapid Maintenance Response for East Bay Property TenantsAdrian Correa describes Inner Circle Property Management as far superior to previous firms due to their transparent, 7-day-a-week communication via email, text, and phone. Correa highlighted their proactive maintenance, specifically noting their immediate res…Adrian Correa · Inner Circle Property Management
WatchAffordable First-Time Home Living with Responsive Management and Peaceful Community AtmosphereMaitlan Wilson found Sunrise Community to be an ideal first-time living experience, offering a spacious two-bedroom, two-bath home at an affordable price point. Wilson highlights the peaceful environment of the Dutch Gardens community and the responsive manag…Maitlan Wilson · Sunrise Community
WatchExceptional Communication and Maintenance Solutions Within Twelve Hours for Jacksonville ResidentsBenjamin Tison Jr recommends McWright Property Management for their exceptional communication and rapid response times. Tison reports that every property issue encountered was addressed with a solution put into place within 12 hours. He highlights the persona…Benjamin Tison Jr · McWright Property Management
WatchAffordable Mountain Living with Seamless Lease Transitions and Exceptional Property MaintenanceTishauna Perue recommends Preferred Properties Steamboat for their responsive communication and well-maintained mountain rentals. Tishauna highlighted the ease of using their online portal for requests and praised the team for facilitating an abrupt lease tra…Tishauna Perue · Preferred Properties Steamboat
WatchTwenty-Year Partnership Streamlines Employee Benefits and COBRA Management for ACF Property ManagementStacie Soto of ACF Property Management reports that CorpStrat has provided fantastic benefits and insurance support for 20 years. By acting as a third-party partner, CorpStrat eliminated administrative tasks by managing staff enrollments and changes. Soto spe…Stacie Soto · CorpStrat - Corporate Strategies Inc
WatchImproved Communication and Reliable Property Management for Peace of Mind in MilwaukeeRay Janowski recommends Safe House Property Management for their superior communication and reliability compared to previous firms. By partnering with Ben and Faysal, Janowski achieved greater personal flexibility and peace of mind, knowing his Milwaukee prop…Ray Janowski · Safe House Property Management
WatchSecured Top Dollar and Quality Tenants for High-End Dallas Property ManagementDoug Chapman recommends Brickyard Property Management for delivering a low-maintenance, high-quality ownership experience. By handling tenant screening and property management for his high-end Dallas home, Brickyard secured top dollar and professional tenants…Doug Chapman · Brickyard Property Management
WatchHeritage Commons Achieves Immediate Response Times and Reliable Property Management ServicesBob Danna of Heritage Commons Condominiums recommends R&R Realty Management, LLC for their exceptional responsiveness and reliability. Danna highlights that the company does exactly what they say they will do, providing immediate feedback to owners' requests…Bob Danna · R&R Realty Management, LLC
WatchFrom Squatter Headaches to Passive Income with Expert Property ManagementJames Bruner recommends Hartford Property Management for transforming his experience from a stressed do-it-yourself landlord to a hands-off investor. After facing a squatter and managing repairs from 1,500 miles away, Bruner credits HPM’s team—Mitch, Jennifer…James Bruner · Hartford Property Management
WatchHands-Off Property Management for Out-of-Country Landlords Living AbroadRob Ryan uses Inner Circle Property Management to manage his California rental while living in Costa Rica. He reports that Sandra Lucas handles everything, requiring minimal involvement from him compared to other properties he owns. The result is a truly hand…Rob Ryan · Inner Circle Property Management
WatchPassive Property Ownership Through Efficient Communication and Remote Management SystemsAdam Tucker recommends McWright Property Management for transforming remote property ownership into a smooth, worry-free experience. Over a five-year partnership, Adam achieved a passive investment model where the firm handles all maintenance and tenant relat…Adam Tucker · McWright Property Management
What people were sceptical about first
- “I mean, for the price of rent now here, especially now, like nowadays, I mean, this is a two bedroom, two bath place with a decent size living room and guest stove and a nice little kitchen area. And again, just the quietness of it.”Maitlan Wilson
- “Every rental property is a little bit challenging in the mountains, but price-wise is pretty on point.”Tishauna Perue
- “So if something needs to get done, they go in, they do it, and they do it for reasonable price.”Adam Tucker
Frequently asked
- How does Hartford Property Management handle communication with referring agents?
- Mitch keeps referring agents like Deja Lett constantly updated via email. She notes that she never has to follow up to find out what is happening because he proactively shares when a house is on the market for rent or when a renter is found. — Deja Lett
- Does Hartford Property Management help real estate agents grow their business?
- Yes, Deja Lett mentions that Mitch shares names of tenants who express interest in buying a home in the future. This value-added service provides a pipeline of potential buyers for her real estate business. — Deja Lett
- What happens if a managed property needs maintenance during a sale?
- Deja Lett shared that even after Mitch was done managing a property and she was selling the condo, he still sent his plumber or electrician to take care of necessary repairs, demonstrating his commitment to going above and beyond. — Deja Lett
- How responsive is Inner Circle Property Management to maintenance issues?
- According to Adrian Correa, the company provides an immediate response time. When a hit-and-run damaged a property fence, the manager proactively notified him with photos and began repairs immediately despite it being the rainy season. — Adrian Correa
- What is the communication like with Inner Circle Property Management?
- Adrian Correa noted that communication was very transparent and available seven days a week via email, text, or phone. He felt there was no resistance when bringing up concerns and that they effectively relayed messages to landlords. — Adrian Correa
- How does Inner Circle Property Management handle property showings?
- Adrian Correa stated that when he was moving out, the management always gave him notice before trying to show the place and made a specific effort to schedule those showings around his schedule. — Adrian Correa