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What do real people say about equipment upgrade?

15 people recorded interviews about equipment upgrade across 1 organisations. 4 of them mentioned more clients, leads or patients in their own words. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.

First-hand accounts from people who talked about equipment upgrade in their recorded interview.

What people said changed

Counts of interviews where the person described this in their own words.

  • More clients4 of 15 mentioned it
    Aesthetically, the cushion, because I'm looking for the comfort of not just me and being able to apply my work easily, but the comfort for the client that's actually getting tattooed, and is gonna be laying for long h…Tony Ramirez
  • Better systems2 of 15 mentioned it
    So that was the biggest factor. [laughs] If you're thinking about working with Spa Source, I definitely recommend reaching out with any questions that you have or concerns, and they'll be really quick to get back to y…Nicole Matsuoka
  • More energy1 of 15 mentioned it
    Because sometimes we get tired of sitting down as tattoo artists, and the fact that it is able to raise up at a, and elevate at a point where y-I can tattoo the client s-standing up, it gives my back a huge break.Tony Ramirez
  • Team & hiring1 of 15 mentioned it
    And he spoke with the delivery team and got that all handled, so they were able to, like, from curbside switch it to white glove delivery, which was great.Mackenzie Richards
  • Felt supported1 of 15 mentioned it
    Honestly, the promotions that they offer were very awesome, so I was able to obtain a promotion and get on board with a promotion that was available at the time of my purchase and that surprised me, you know, anytime…Devan Peek

Stories in this topic

Showing 12 of 15 interviews.

What people were sceptical about first

  • And for the price, SpaSource really came through.Tony Ramirez
  • The only hesitation is just, you know, when you spend a lot of money on something, you don't have it in for you to feel, touch and, you know, see how it exactly works. Obviously, there's good video online, et cetera, of the chair itself and what it can do, bu…Ryan Jordan
  • They gave me different options immediately and showed me on the website what are the different options and what is the price.Sudha Challa

Frequently asked

How can I see medical chairs if I am not local to the showroom?
Katie Lee noted that because she was not local, Spa Source immediately offered a personalized video chat to tour different chair options and perform a walkthrough of the equipment. — Katie Lee
Is Spa Source a reputable company for growing medical practices?
Katie Lee conducted extensive research, including talking to other practitioners and watching review videos, concluding that Spa Source is a reputable company she plans to return to as her practice grows. — Katie Lee
Can Spa Source accommodate specific clinic color schemes?
Yes, Katie Lee specifically chose Spa Source because they offered several options that fit her 'elevated' clinic aesthetic, ultimately selecting a rich brown color. — Katie Lee
Are Spa Source chairs comfortable for long 10-hour tattoo sessions?
Yes. Tony Ramirez noted that the cushions are 'really nice and thick,' providing necessary comfort for clients who are laying for five to ten hours at a time. — Tony Ramirez
Can you introduce yourself and your business?
My name is Tony Ramirez. We are in Boston, Massachusetts, and the name of the tattoo shop is TR Tattoos in the city of Abington. — Tony Ramirez
What made you look for a new chair and why did you choose Spa Source?
I looked around quite a bit. I have a different bed that I actually got from a tattoo company in Brazil, but the expense of having them shipped would be enormous. I liked the engineering behind Spa Source. In tattooing, people tend to slide down, but the way this creates a pocket when you put the backrest up traps the… — Tony Ramirez

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