What do real people say about home buying?
19 people recorded interviews about home buying across 5 organisations. clearer systems and processes was the most commonly volunteered theme, appearing in 5 interviews. The most common timeframe people described was over a year. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.
First-hand accounts from people who talked about home buying in their recorded interview.
Changes customers chose to talk about
Based on 19 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.
- Better systemsmentioned in 5 interviews
“He always explained a lot and taught us how the process worked, more so than other realtors we've worked with in the past.”Aaron Berman
- Confidencementioned in 2 interviews
“So being able to work with someone who trusts you completely and is only going to work closely with you to find exactly what you need is so valuable and so important when you're trying to find your home.”Emily Carpinone
- Felt supportedmentioned in 2 interviews
“Shannon really just... helped us feel like our concerns were heard because she brought them to that other party on our behalf.”Alexandra Sedevie
- Family & relationshipsmentioned in 2 interviews
“I'm an attorney by practice and I bought basically five with this So when my wife and I relocated from Virginia to Atlanta, we were obviously looking for a home, and did a lot of Google searching and basically Shannon…”Zachary Kewer
- Team & hiringmentioned in 2 interviews
“The Bigelow Team helped me buy my home that I live in now.”George
How long it took
- Over a year · 1
Stories in this topic
Showing 12 of 19 interviews.
WatchMilitary Family Secures Home During Housing Crisis with Strategic Remote Buying TacticsTaylor Vega successfully bought and sold a home with Don & Cyndi Shurts - Keller Williams during the 2021 housing crisis. Despite being 36 weeks pregnant and relocating remotely, Vega secured a home before showings began using Don’s aggressive offer strategie…Taylor Vega · Don & Cyndi Shurts - Keller Williams
WatchAttorney Secures Personal Home in Under a Month With Seamless Transaction ManagementMarla Nicholson, an attorney and long-term client of Elements Real Estate Atlanta, successfully closed on her personal home in less than a month. Working with agent Shannon for over a decade, Nicholson highlights the agency's ability to navigate complex selle…Marla Nicholson · Elements Real Estate Atlanta
WatchRyan Otto Secured Top Dollar and Expert Negotiations for Multiple Home PurchasesRyan Otto worked with Heather Tankersley to purchase his first and second homes in Austin, Texas. Otto highlights Tankersley’s ability to negotiate top dollar and maintain logical, clear communication during emotionally-charged transactions. She provided dail…Ryan Otto · Heather Tankersley
WatchGeorge Magaña Secured a Family Home With Personalized Guidance and Post-Closing SupportGeorge Magaña utilized The Bigelow Team to purchase his family home, noting their unique family-centered approach and accommodating schedule. The team provided step-by-step guidance for his wife, a first-time buyer, and even covered a home warranty deductible…George · The Bigelow Team
WatchProfessional Athlete Finds Perfect Arizona Home Quickly With Seamless Relocation SupportJonah Williams worked with Compass SE to secure a family home in Arizona after signing with the Cardinals. Realtor Patrick facilitated a seamless out-of-state purchase within six weeks, providing a move-in ready experience complete with essentials and gifts.…Jonah Williams · Compass SE
WatchAaron Berman Successfully Bought and Sold a Dayton Home with Financial BonusesAaron Berman worked with Don & Cyndi Shurts of Keller Williams to buy and sell a home in Dayton, Ohio. Berman reported that the team provided honest, educational advice that helped them narrow down their search and eventually sell their home quickly with a 'n…Aaron Berman · Don & Cyndi Shurts - Keller Williams
WatchRepeat Client Successfully Navigates Challenging Concurrent Home Sale and PurchaseEmily Carpinone worked with Shannon at Elements Real Estate Atlanta to simultaneously sell her home and purchase a new one. Despite a challenging sale and a tight timeline, Shannon managed the process calmly and traveled long distances to secure the right pro…Emily Carpinone · Elements Real Estate Atlanta
WatchSold Home in One Day and Secured Multigenerational Living with Creative FinancingSabrina Truscott recommends Heather Tankersley for real estate services after Heather sold her home on the first day of the open house. Heather also sold Sabrina’s parents' home before it hit the market and secured a new multigenerational property by crafting…Sabrina Truscott · Heather Tankersley
WatchFirst-Time Homebuyers Navigate Complex Real Estate Process With Expert Guidance and SupportMary Escamilla and Freddie Jaramillo worked with The Bigelow Team to navigate the complex home-buying process. The team provided immediate property viewings, expert financial advice to protect their qualification, and ongoing post-closing support, including r…Mary & Freddie · The Bigelow Team
WatchSecured Dream Home in Pacific Palisades with Seamless Real Estate ProcessRamses IsHak utilized Compass SE to purchase a dream home in Pacific Palisades overlooking the ocean. Working with Susan Stark, he experienced a seamless process involving inspections and broker negotiations. IsHak highlights their deep knowledge of Los Angel…Ramses IsHak · Compass SE
WatchAnalytical Buyers Find Stress-Free Success Selling Fairborn Home in One DayBryan and Denise Terry worked with Don & Cyndi Shurts - Keller Williams to buy and sell multiple properties in the Dayton area. The Terrys reported selling their first home in Fairborn in just one day on Thanksgiving Day, and a subsequent condo in 30 days, de…Bryan & Denise Terry · Don & Cyndi Shurts - Keller Williams- Elements Real Estate AtlantaWatchSold First Home and Purchased Forever Home in West Midtown AtlantaAlexandra Sedevie worked with Shannon at Elements Real Estate Atlanta to sell her first home in Dunwoody and purchase a new property in West Midtown. Sedevie credited Shannon with handling heavy lifting during difficult sales roadblocks and providing invaluab…Alexandra Sedevie · Elements Real Estate Atlanta
What people were sceptical about first
- “Like, he even offered to pay out of his own pocket and s- like, split the cost with the other agent, and I think that that really showed me what a good realtor he was, because he was willing to spend his own money so that we could close on our home.”Taylor Vega
- “And, just to make things seamless, I mean, I would I I would have no rec no hesitation and would recommend her wholeheartedly.”Marla Nicholson
- “They came in, they changed the batteries because it was really expensive batteries that we ended up buying for it.”George
Frequently asked
- Is it possible to buy a home remotely in a competitive market?
- Yes, Taylor Vega successfully purchased a home remotely from San Antonio. Don Shurts conducted virtual tours and utilized a strategy to submit an offer before the open house, requiring the sellers to accept within a specific timeframe. — Taylor Vega
- What happens if a home inspection reveals a bad roof during a sale?
- In Taylor Vega's case, Don Shurts 'fought tooth and nail' to get the roof fixed. He was so committed to the closing that he even offered to split the repair costs out of his own pocket with the other agent. — Taylor Vega
- How do Don and Cyndi Shurts handle home inspections for clients?
- Taylor Vega noted that Don looks past 'shiny things' to identify foundation cracks and opens every cabinet and drawer. He asks the difficult questions that other realtors often overlook to protect the client's interests. — Taylor Vega
- How does Elements Real Estate Atlanta handle complex seller requirements?
- According to Marla Nicholson, the agency is able to 'tick and tie' on all necessary fronts to meet seller hurdles, such as securing appointments the next day and managing last-minute rental agreement introductions seamlessly. — Marla Nicholson
- Is Elements Real Estate Atlanta responsive to client needs?
- Marla Nicholson emphasizes that responsiveness was a key factor in her decade-long relationship with Shannon, noting that the agent was never a 'bottleneck' and kept her informed of the status at all times. — Marla Nicholson
- Can Elements Real Estate Atlanta help with fast closings?
- Yes, Marla Nicholson reported that on her most recent personal home purchase, they were able to close the deal in less than a month despite various nuances and hurdles. — Marla Nicholson