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What do real people say about home buying?

19 people recorded interviews about home buying across 5 organisations. clearer systems and processes was the most commonly volunteered theme, appearing in 5 interviews. The most common timeframe people described was over a year. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.

First-hand accounts from people who talked about home buying in their recorded interview.

Changes customers chose to talk about

Based on 19 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.

  • Better systemsmentioned in 5 interviews
    “He always explained a lot and taught us how the process worked, more so than other realtors we've worked with in the past.”Aaron Berman
  • Confidencementioned in 2 interviews
    “So being able to work with someone who trusts you completely and is only going to work closely with you to find exactly what you need is so valuable and so important when you're trying to find your home.”Emily Carpinone
  • Felt supportedmentioned in 2 interviews
    “Shannon really just... helped us feel like our concerns were heard because she brought them to that other party on our behalf.”Alexandra Sedevie
  • Family & relationshipsmentioned in 2 interviews
    “I'm an attorney by practice and I bought basically five with this So when my wife and I relocated from Virginia to Atlanta, we were obviously looking for a home, and did a lot of Google searching and basically Shannon…”Zachary Kewer
  • Team & hiringmentioned in 2 interviews
    “The Bigelow Team helped me buy my home that I live in now.”George

How long it took

  • Over a year · 1

Stories in this topic

Showing 12 of 19 interviews.

What people were sceptical about first

  • “Like, he even offered to pay out of his own pocket and s- like, split the cost with the other agent, and I think that that really showed me what a good realtor he was, because he was willing to spend his own money so that we could close on our home.”Taylor Vega
  • “And, just to make things seamless, I mean, I would I I would have no rec no hesitation and would recommend her wholeheartedly.”Marla Nicholson
  • “They came in, they changed the batteries because it was really expensive batteries that we ended up buying for it.”George

Frequently asked

Is it possible to buy a home remotely in a competitive market?
Yes, Taylor Vega successfully purchased a home remotely from San Antonio. Don Shurts conducted virtual tours and utilized a strategy to submit an offer before the open house, requiring the sellers to accept within a specific timeframe. — Taylor Vega
What happens if a home inspection reveals a bad roof during a sale?
In Taylor Vega's case, Don Shurts 'fought tooth and nail' to get the roof fixed. He was so committed to the closing that he even offered to split the repair costs out of his own pocket with the other agent. — Taylor Vega
How do Don and Cyndi Shurts handle home inspections for clients?
Taylor Vega noted that Don looks past 'shiny things' to identify foundation cracks and opens every cabinet and drawer. He asks the difficult questions that other realtors often overlook to protect the client's interests. — Taylor Vega
How does Elements Real Estate Atlanta handle complex seller requirements?
According to Marla Nicholson, the agency is able to 'tick and tie' on all necessary fronts to meet seller hurdles, such as securing appointments the next day and managing last-minute rental agreement introductions seamlessly. — Marla Nicholson
Is Elements Real Estate Atlanta responsive to client needs?
Marla Nicholson emphasizes that responsiveness was a key factor in her decade-long relationship with Shannon, noting that the agent was never a 'bottleneck' and kept her informed of the status at all times. — Marla Nicholson
Can Elements Real Estate Atlanta help with fast closings?
Yes, Marla Nicholson reported that on her most recent personal home purchase, they were able to close the deal in less than a month despite various nuances and hurdles. — Marla Nicholson

Organisations in this topic

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