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Is hiring a virtual assistant worth it?

40 people answered this on the record, across 16 organisations. The change they described most often was team, hiring or delegation wins — 16 of 40 raised it unprompted. 13 described clearer systems and processes. The timeframe described most often was 6 – 12 months. Each figure is a count of what someone said in a recorded interview.

Based on interviews recorded up to 2026-08-13. Updated as new interviews arrive.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

What the answers had in common

Counts of interviews where the person described this in their own words.

Outcomes described by people answering: Is hiring a virtual assistant worth it?
What changedInterviewsShare
Team & hiring16 of 4040%
Better systems13 of 4033%
More clients12 of 4030%
Confidence10 of 4025%
Felt supported7 of 4018%
Mood & stress7 of 4018%
  • I would say it's been ⁓ one of the ways or one of the experiences I've had that have made me see myself as more than just an assistant and rather as a strategic partner. ⁓ It all started out with one of the trainings…Angelaleah Njeri Mwangi
  • The AI training has been one of the better opportunities in the sense that it has allowed me to not only better support my client, my executive, but to also be a lot more aware of what's out there in terms of that can…Angelaleah Njeri Mwangi
  • The AI training has been one of the better opportunities in the sense that it has allowed me to not only better support my client, my executive, but to also be a lot more aware of what's out there in terms of that can…Angelaleah Njeri Mwangi
  • Being an EA, the role has just been looked upon as you just an assistant to helping somebody, But there's actually so much more that you can do while you've been behind the scene. you can excel at becoming that perfec…Favour Iyoha

How long it took them

  • 6 – 12 months · 1

The interviews behind this answer

What they doubted first

  • So before I joined Atlas, I was working freelance as a virtual assistant, but before that I had spent some time, I think about 10 plus years, working as an executive admin, ⁓ personal assistant, office administrator in actual physical companies here in Nairob…Angelaleah Njeri Mwangi
  • When we first came across Spa Source, because we weren't familiar with the company, we did have initial hesitations. But with the recommendation and the price point and the customer service and our great sales rep, everything was smooth sailing from there on.Claire Jung
  • If I did have any hesitations, it would have been because we had worked with other providers in the past. What helped me overcome that hesitation was really just a need to try something new and try to work with a new vendor.Ayla Pequeno

Follow-up questions they answered

Is Atlas Assistants better than working as a freelance virtual assistant?
Yes, Angelaleah Mwangi noted that moving from freelance work to Atlas provided better compensation, financial stability, and significantly more advanced training opportunities in AI and systems management. — Angelaleah Njeri Mwangi
How does Atlas Assistants help with executive email management?
Atlas trains assistants to draft emails in advance by learning the executive's specific tone and voice. Angelaleah reports her executive now prefers her to write the initial drafts rather than writing them herself. — Angelaleah Njeri Mwangi
Can an offshore assistant handle high-level strategic tasks?
According to Angelaleah, Atlas training allows assistants to move beyond mundane tasks to become strategic partners who handle content creation and complex systems, making them feel like a 'fish out of water' without these advanced tools. — Angelaleah Njeri Mwangi
Is Spa Source a reputable company for medical exam chairs?
Claire Jeong initially had hesitations because she was unfamiliar with the company, but a recommendation from a dermatology colleague and the responsive customer service team provided the necessary confidence to proceed with the purchase. — Claire Jung
Can you introduce yourself and your practice?
My name's Claire Jeong, and I am a physician assistant at Meridian Dermatology in Dallas, Texas. We just opened our practice last year. — Claire Jung
What led you to look for new exam chairs and why did you choose Spa Source?
A new practice doesn't come with exam chairs. We were looking at different vendors, and we came across Spa Source because one of our dermatology colleagues recommended them. We looked into it, and the customer service was really great, so we decided to give it a try. — Claire Jung

Where these people were

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