ShareOne ReviewsHow much time does a virtual assistant actually save?
40 people answered this on the record, across 20 organisations. team, hiring or delegation wins was the most commonly volunteered theme, appearing in 15 interviews. more clients, leads or patients was another volunteered theme, appearing in 12 interviews. These were open-ended interviews, so an unmentioned change should not be read as a result that did not happen.
Based on interviews recorded up to 2026-09-30. Updated as new interviews arrive.
Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Changes customers chose to talk about
Based on 40 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.
| Volunteered theme | Interview mentions |
|---|---|
| Team & hiring | 15 |
| More clients | 12 |
| Better systems | 11 |
| Confidence | 11 |
| Felt supported | 9 |
| Family & relationships | 6 |
- “I would say it's been ⁓ one of the ways or one of the experiences I've had that have made me see myself as more than just an assistant and rather as a strategic partner. ⁓ It all started out with one of the trainings…”Angelaleah Njeri Mwangi
- “I think the number one benefit that I've seen since working with Virtual Rockstar is the ability of my front desk to be more patient-facing and not on the phone for so long talking to insurance companies.”Jeremy Pittman
- “The AI training has been one of the better opportunities in the sense that it has allowed me to not only better support my client, my executive, but to also be a lot more aware of what's out there in terms of that can…”Angelaleah Njeri Mwangi
- “I'm so glad I did it because I have more time, more freedom, more confidence when I am away. just more ability to get my work done and get it done more efficiently.”Deb Gray
The interviews behind this answer
WatchHealthee Saves Time by Centralizing Healthcare Benefits and Plan Details via AIDominick DiFiore, Senior Finance Controller at NewNext, uses Healthee to eliminate the time-consuming process of calling insurance providers. By importing personalized plan data, the platform allows him to track his deductible progress and use AI functionalit…Dominick DiFiore · Healthee
WatchPhysical Therapy Practice Owner Increases Patient-Facing Time and Improves Staff RetentionJeremy Pittman, owner of a three-location physical therapy practice, reports that Virtual Rockstar transformed his operations by offloading insurance verifications and authorizations to remote VAs. This shift allowed his front desk staff to be more patient-fa…Jeremy Pittman · Virtual Rockstar
WatchTransitioning from Virtual Assistant to Strategic Partner Through AI Training and AutomationAngelaleah Mwangi, an assistant at Atlas Assistants, LLC, reports that the company’s specialized AI training and inbox management systems allowed her to transition from a virtual assistant to a strategic partner. By automating mundane tasks and mastering her…Angelaleah Njeri Mwangi · Atlas Assistants, LLC
WatchOvercoming Fear of Choosing the Wrong Partner Through Intuition and ConnectionKristen Struble, working with Ken Blackman Relationship Coach, moved from deep-seated resentment and fear of "choosing wrong" to a confident commitment to marriage. By reuniting with her intuition and utilizing Ken’s real-time translation of her needs, she re…Kristen Struble · Sovereignty In Connection LLC, Ken Blackman Relationship Coach
WatchDatamark Achieves Higher Team Comfort and Engagement Through Organized High-Energy ActivitiesAyla Pequeno of Datamark Incorporated reports that TeamBonding transformed their corporate culture by pushing employees out of their comfort zones to interact with new colleagues. The primary result was a team that is significantly more comfortable with each…Ayla Pequeno · TeamBonding
WatchStreamlined Meal Planning for Busy Families with Flexible Grocery Lists and DelegationKathryn Roman uses Prep Dish to manage family dinners, describing it as hiring a house manager for food decisions. By providing structured grocery lists and approachable recipes, she successfully delegated shopping and cooking tasks to her husband, ensuring h…Kathryn · Prep Dish
WatchLeah Leatherbarrow Overcomes Severe Gut Issues to Return to Teaching and Mountain BikingLeah Leatherbarrow credits GUT Smart and Dr. Pedre for restoring her health after years of failed treatments. By addressing leaky gut through virtual care, she achieved noticeable improvement within one month. Leah successfully returned to her career as a fir…Leah Leatherbarrow · GUT Smart
WatchSeamless Event Pivoting and Scaling Attendance from 66 to 350 MembersAlex Tomei of COABA (Colorado Association of Behavior Analysis) uses OkWhen to manage large-scale conferences and webinars. Tomei reports that OkWhen saves her a solid week’s worth of work per event. Since implementation, the organization has scaled from 66 a…Alexandra Tomei · BehaviorLive LLC
WatchStreamlined Website Redesign Delivers More Educated Prospects and Reduced Lead FrictionDr. Forrest Sauer of Twin Oaks Health reviewed Left Right Labs, noting that their industry-specific expertise in functional medicine resulted in a more educated and engaged prospect. The primary result was a reduction in administrative friction, as the front…Dr. Forrest Sauer · Left Right Labs
What they doubted first
- “The number one reason I almost didn't work with Virtual Rockstar is because I did not know if my team was going to embrace having someone remote taking things off their plate and feeling like they possibly could be looked over or their jobs taken away.”Jeremy Pittman
- “So before I joined Atlas, I was working freelance as a virtual assistant, but before that I had spent some time, I think about 10 plus years, working as an executive admin, ⁓ personal assistant, office administrator in actual physical companies here in Nairob…”Angelaleah Njeri Mwangi
- “If I did have any hesitations, it would have been because we had worked with other providers in the past. What helped me overcome that hesitation was really just a need to try something new and try to work with a new vendor.”Ayla Pequeno
Follow-up questions they answered
- How can I find out if a specific service is covered by my insurance without calling?
- Dominick DiFiore uses Healthee's AI functionality to ask specific questions about his plan. He notes that because his healthcare information is imported, the AI provides concise, accurate answers tailored to his specific coverage. — Dominick DiFiore
- What was your life like before working with Healthee?
- Before working with Healthee, my life was a lot of calling my insurance provider to get details to figure out what was covered, what wasn't covered and then also having to dig pretty deep to figure out which providers were in network. — Dominick DiFiore
- What made you say 'yes' to Healthee?
- What made me say 'yes' to Healthee was the accessibility. The mobile app was very easy to use, it's very user-friendly. I like the interface. Previously I would have to carry around all of my physical cards, I would have to use different platforms and it was extremely time-consuming and now everything is in one place. — Dominick DiFiore
- Will my team be upset if I hire a remote virtual assistant?
- Jeremy Pittman initially worried his team wouldn't embrace a remote worker or might fear for their jobs. However, he found the opposite: it took tasks off their plates, allowing them to focus on patients and creating a better 'home feeling' in the clinic. — Jeremy Pittman
- Who are you and what is your business?
- My name is Jeremy Pittman and I live in Cardival, Tennessee and I'm a physical therapy practice owner of three locations here. — Jeremy Pittman
- What was the main reason you hesitated to work with Virtual Rockstar?
- The number one reason I almost didn't work with Virtual Rockstar is because I did not know if my team was going to embrace having someone remote taking things off their plate and feeling like they possibly could be looked over or their jobs taken away. — Jeremy Pittman