ShareOne ReviewsWhat do real people say about sales coaching?
12 people recorded interviews about sales coaching across 4 organisations. 7 of them mentioned more clients, leads or patients in their own words. The most common timeframe people described was 2 – 6 months. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.
First-hand accounts from people who talked about sales coaching in their recorded interview.
What people said changed
Counts of interviews where the person described this in their own words.
- More clients7 of 12 mentioned it
“One thing that I learned in the field specifically was to, for each referral partner, really identify their pain points, really be able to speak to how we can be an advantage to them, right, and become a partner to them.”Greg Thelusma
- Revenue growth3 of 12 mentioned it
“So as far as measurable results working with Close it now, I increased my sales and my income by 30 % year over year.”Ryan Chartrand
- Confidence3 of 12 mentioned it
“And it was able to help guide me step by step to build that confidence and reassurance through the handouts that she provided, the speaking points that the handouts encouraged.”Greg Thelusma
- Better systems2 of 12 mentioned it
“We had a way to go through, but. working with Sam and Close It Now was able to help me put meat and I'll even go for, I'll say muscle on that skeleton to really take it from a sales process that was just basic and wor…”Ryan Chartrand
- Family & relationships2 of 12 mentioned it
“You'll be able to evaluate what's a good relationship versus a bad relationship and also be able to identify where your specific gap is and how to overcome it.”Greg Thelusma
- Team & hiring2 of 12 mentioned it
“I would say in the last 90 days, our team has increased referrals dramatically, probably 20%. and those have become clients, which is great.”Scott Maxey
- Less pain1 of 12 mentioned it
“One thing that I learned in the field specifically was to, for each referral partner, really identify their pain points, really be able to speak to how we can be an advantage to them, right, and become a partner to them.”Greg Thelusma
- Mobility1 of 12 mentioned it
“So we immediately changed how we were running our discovery calls and they went so much better.”Reuben Greet-Smith
How long it took
- 2 – 6 months · 1
Stories in this topic
Showing 12 of 12 interviews.
WatchRyan Chartrand Increased Sales and Income by 30% Year Over YearRyan Chartrand, a Comfort Advisor, achieved a 30% year-over-year increase in sales and income after working with Close it Now. By transforming a basic 'skeleton' process into a well-defined, scripted system, Chartrand saw immediate results in customer rapport…Ryan Chartrand · Close it Now
WatchHome Care Agency Breaks Into Hospitals and Secures Referrals Using Neuroscience-Based Sales TrainingGreg Thelusma of Pansy Home Care utilized HomeCareSales to transition his business development department into the dementia care market. By applying Melanie’s step-by-step speaking points and pain-point identification strategies, Greg successfully broke throu…Greg Thelusma · HomeCareSales
WatchTransitioned from Corporate CHRO to Successful Consultant with Sales Confidence and Real ConversionsJared Koesten of Press Forward achieved a successful transition from corporate CHRO to independent consultant through Neal Conlon’s coaching. Koesten reported gaining the confidence to master sales and business development, resulting in substantive conversati…Jared Koesten · Press Forward
WatchMiller Growth Helped Close Deals Faster at a Higher Price PointReuben Greet-Smith reports that Miller Growth delivered an immediate spike in revenue by helping his team close deals quickly at a higher price point than previously possible. By implementing Ben Miller’s discovery call frameworks and ChatGPT-driven feedback…Reuben Greet-Smith · Miller Growth
WatchHome Comfort Advisor increased closing percentage by 20% using structured sales trainingAndrew Randall, a Home Comfort Advisor at Greenfoot Energy, reports that Close it Now increased his closing percentage by almost 20%. By implementing Sam Wakefield’s structured sales process and one-on-one coaching, Randall achieved significant improvements i…Andrew Randall · Close it Now
WatchHomeCareSales Delivers 20% Referral Increase and Eight New Partners in 90 DaysScott Maxey achieved a 20% increase in referrals for his agency through HomeCareSales. Within 90 days, his team secured eight new referral partners—surpassing the program's goal of three. Maxey credits the upbeat coaching environment and fresh weekly messagin…Scott Maxey · HomeCareSales
WatchTransitioning From Technical Sales to High-Level Customer Service and Instant ValueChris Cesna of Perfect Temp Heating and Cooling reports that Close it Now delivered instant value and immediate feedback for his team. By shifting from a high-tech focus to a service-oriented approach, the program provided a professional, flawless experience…Chris Cesna · Close it Now
WatchExperienced Manager Secures Three New Referral Sources After Neuroscience-Based Sales TrainingRobyn Foley, Business Development Manager at AccuCare, utilized HomeCareSales to transition from Medicaid to private duty sales. Despite seven years of experience, she achieved the program goal of activating three new referral sources, including hospice and h…Robyn Foley · HomeCareSales
WatchOvercoming Industry Inexperience Through Psychology-Based Sales Coaching and Increased Professional CertaintyLarry Hickey, Field Supervisor at Bumble Breeze, credits Close it Now with transforming his sales approach from fear-based to one of total certainty. By utilizing Sam Wakefield’s psychology-driven coaching and 3-day seminars, Hickey gained the confidence to d…Larry Hickey · Close it Now
WatchPhiladelphia Comfort Advisor Increases Closing Percentage by 5% in One WeekBob O'Boyle, a Comfort Advisor, reports that Close it Now sales coaching led to a 5% increase in his closing percentage within the first week of coaching. By shifting from a script-based approach to a comprehensive mindset and accountability system, Bob achie…Bob · Close it Now
WatchImproved Sales Close Rates Through Personable Coaching and Better Customer UnderstandingJon Warren of Air Care Heating and Cooling reports that working with Sam Wakefield at Close it Now truly changed his company by significantly improving their sales close rate. By moving away from high-pressure tactics and learning to control the sales environ…Jon Warren · Close it Now- Close it NowWatchChristian Moore Gained Confidence and Personalized Sales Development with Close It NowChristian Moore, a Comfort Advisor, reviews Close it Now and highlights the transformation from feeling lost to gaining the confidence to handle every appointment. The most concrete result was the shift from traditional word tracks to understanding the 'why'…Christian · Close it Now
What people were sceptical about first
- “Ryan Chartrand stated he had no hesitation whatsoever before starting. After listening to Sam Wakefield's podcast and meeting him at an in-person event in Boston, he knew he wanted to adapt Sam's teaching style and sales process into his own work.”Ryan Chartrand
- “Reuben Greet-Smith noted that Ben Miller was actually more expensive than other options. However, he chose Miller Growth because it was immediately apparent that Ben understood their specific stage of business and offered direct, expert advice that justified…”Reuben Greet-Smith
- “The #1 reason I almost didn't join the Close it Now program was because of my budget.”Andrew Randall
Frequently asked
- Did Ryan Chartrand have any hesitations about working with Close it Now?
- Ryan Chartrand stated he had no hesitation whatsoever before starting. After listening to Sam Wakefield's podcast and meeting him at an in-person event in Boston, he knew he wanted to adapt Sam's teaching style and sales process into his own work. — Ryan Chartrand
- What measurable results have you seen since working with Close it Now?
- I increased my sales and my income by 30% year over year. That was just in the first year of working with Sam, or really about half a year of working with Sam, and I am definitely looking forward to see how that continues to increase going forward. — Ryan Chartrand
- Who are you and where are you located?
- My name is Ryan Chartrand. I am located in central Massachusetts and I am a comfort advisor. — Ryan Chartrand
- Will my existing sales skills translate to a new home care market?
- Greg Thelusma initially feared his skill set wouldn't translate to the dementia care market. He found that Melanie’s program provided a step-by-step guide and handouts that built his confidence and validated his field techniques. — Greg Thelusma
- How does HomeCareSales help with difficult referral partners?
- The program provides specific recordings of possible scenarios and walkthroughs for challenging field interactions. Greg noted that the training taught him how to pivot during difficult conversations and identify which relationships are worth pursuing. — Greg Thelusma
- What is the structure of the HomeCareSales coaching program?
- The program includes an intensive online component with detailed recordings and weekly group calls. Greg highlighted the value of connecting with other national participants to validate macro-scale industry trends. — Greg Thelusma