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Is hiring a marketing strategist worth it?

40 people answered this on the record, across 13 organisations. The change they described most often was more clients, leads or patients — 17 of 40 raised it unprompted. 11 described clearer systems and processes. The timeframe described most often was over a year. Each figure is a count of what someone said in a recorded interview.

Based on interviews recorded up to 2026-07-30. Updated as new interviews arrive.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

What the answers had in common

Counts of interviews where the person described this in their own words.

Outcomes described by people answering: Is hiring a marketing strategist worth it?
What changedInterviewsShare
More clients17 of 4043%
Better systems11 of 4028%
Team & hiring9 of 4023%
Confidence6 of 4015%
Felt supported6 of 4015%
Mood & stress3 of 408%
  • We had gone 12 months with a prior agency, not seeing a single customer and hardly any leads at all.Karl Krummenacher
  • And he really got me engaged in the process to understand more about SeatMatch, build relationships with different people along the way, including with the hiring towards the end. interaction with the SeatMatch Travel…Marcio
  • Now I have to tell Nick and Curt to tap the brakes a little bit because I need to hire more people in order to service all the leads that you're getting us.Karl Krummenacher
  • So since hiring Share One, we've been able to delegate this task that we see as instrumental to our business and building trust with our customers to a company that's professional, that's gonna get it done, but we're…Nicholas Carl Bridges

How long it took them

  • 6 – 12 months · 1
  • Over a year · 2

The interviews behind this answer

What they doubted first

  • Karl stated that he believes Curt and Nick are likely underpaid for the work they do. He noted that they overdeliver on their promises and have earned his trust by providing a high return on investment that his previous agency could not match.Karl Krummenacher
  • Definitely, with no doubt, I will recommend to hire Ginger.Laura Aguilar
  • S o before I started working with Lauren Lee Stone, I had been a seasoned chronic Lyme PANS, Pandas mom, working with a lot of different practitioners, trying traditional things like antibiotics and all these different treatments to help my son heal from PANS.Roseann Capanna-Hodge

Follow-up questions they answered

Will a general marketing agency perform better than a healthcare-specific agency?
Karl Krummenacher found that despite spending mid-five figures monthly with a healthcare-specialist agency for a year, they saw zero customers. Switching to Curt and Nick at Black Box Social Media provided immediate results because they focused on testing and audience response rather than industry-specific assumptions. — Karl Krummenacher
How difficult is it to manage the ad campaigns once they are running?
Karl describes the ongoing relationship as 'fire and forget.' Once the initial cadence was established, the system provided dials and levers to ramp lead flow up or down as needed without constant oversight from his end. — Karl Krummenacher
Is the investment in Black Box Social Media worth the cost?
Karl stated that he believes Curt and Nick are likely underpaid for the work they do. He noted that they overdeliver on their promises and have earned his trust by providing a high return on investment that his previous agency could not match. — Karl Krummenacher
How does SeatMatch handle candidate communication during the hiring journey?
Marcio Lucas noted that the communication was fantastic, stating the team provided a list of steps at the beginning so he always knew his current status and what the next step would be. — Marcio
Is the SeatMatch interview process focused only on technical skills?
No, Marcio explained that the process, particularly the early interviews with Oren, focused heavily on culture fit and understanding the human being 'behind the screen' to ensure long-term alignment. — Marcio
Does SeatMatch assist with travel and logistics for out-of-state candidates?
Yes, Marcio described the interaction with the SeatMatch Travel team as 'awesome,' noting they coordinated his stay and schedule to ensure he was successful at the interview without interfering with other commitments. — Marcio

Where these people were

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