Skip to main content

Is practice management software worth it?

40 people answered this on the record, across 13 organisations. The change they described most often was more clients, leads or patients — 18 of 40 raised it unprompted. 14 described clearer systems and processes. The timeframe described most often was over a year. Each figure is a count of what someone said in a recorded interview.

Based on interviews recorded up to 2026-07-29. Updated as new interviews arrive.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

What the answers had in common

Counts of interviews where the person described this in their own words.

Outcomes described by people answering: Is practice management software worth it?
What changedInterviewsShare
More clients18 of 4045%
Better systems14 of 4035%
Felt supported9 of 4023%
Team & hiring8 of 4020%
Family & relationships7 of 4018%
Revenue growth6 of 4015%
  • I didn't really have a proper systems in place and I didn't have a good understanding of what needs to be there for me to have kind of a smooth flow of the incoming clients, The quality of my life changed primarily be…Anna Tubina
  • And he actually was able to give me a report showing how many attempted breaches there were on my system, and everybody was shocked.Lisa Ference
  • Like I said, they listened, they learned, they helped customize their interface to our specific needs, and it's a very fruitful ongoing relationship.Dave Cooper
  • We went and did a search for a replacement product for our a s 400, which has been around since the nineties, and we felt that product suite CMR had could not only replicate what we do, but also make it better using m…Dave Cooper

How long it took them

  • Over a year · 5

The interviews behind this answer

What they doubted first

  • Katie Gillberg encourages owners on the fence about price to move forward because the manpower, time, and stress reduction provided by Infusive's 'umbrella' of services are essential for reaching the next level of scalability.Katie Gillberg
  • Since working with OK1, attendee count has increased quite a Before we started, we would get about 30 or 40 virtual.Jessica Painter
  • And so, overall, it's been a much more cost effective way to order testing through one company.Shae Leonard

Follow-up questions they answered

Do small dental practices really need enterprise-level cybersecurity?
Yes. Lisa Ference noted that while dentists often think they are too small to be targets, she was shocked by a report from Techspedient showing the high number of attempted breaches on her system. — Lisa Ference
How difficult is the IT onboarding process for a busy medical office?
Lisa Ference described the onboarding as 'wonderful' and 'very simple' because Techspedient handled all the planning, hardware selection, and installation without requiring her to manage the technical details. — Lisa Ference
Can an IT provider help when different software vendors aren't working together?
Techspedient takes over vendor communications to ensure different software pieces 'play nice' together. Lisa Ference highlighted a specific instance where they intervened with a practice management vendor to prevent a security flaw during a repair. — Lisa Ference
How can a health coach stop relying solely on word-of-mouth referrals?
Anna Tubina found that implementing proper software systems and automating the customer journey allowed her to expand her reach. These tools provided a smooth flow of incoming clients rather than relying on unpredictable referrals. — Anna Tubina
Is functional medicine entrepreneurship isolating?
Anna Tubina described the world of functional medicine practitioners as 'very isolating' before joining. She found that the Perfect Practice community provided a support network of like-minded individuals to guide her through every stage. — Anna Tubina
Can I run a functional medicine practice while traveling?
Yes, Anna Tubina realized through the program that she could build her practice to achieve geographical freedom. This was made possible by installing the necessary systems and mindset shifts taught in the mentorship. — Anna Tubina

Where these people were

Related topics

People also ask