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Does sales training actually help home care agencies grow?

40 people answered this on the record, across 18 organisations. more clients, leads or patients was the most commonly volunteered theme, appearing in 21 interviews. more confidence in the decision was another volunteered theme, appearing in 14 interviews. The timeframe described most often was over a year. These were open-ended interviews, so an unmentioned change should not be read as a result that did not happen.

Based on interviews recorded up to 2026-09-21. Updated as new interviews arrive.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Changes customers chose to talk about

Based on 40 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen.

Themes volunteered by people answering: Does sales training actually help home care agencies grow?
Volunteered themeInterview mentions
More clients21
Confidence14
Revenue growth11
Felt supported10
Team & hiring10
Better systems8
  • “And she sees the overlap, which is really great because it creates this nice, large mesh network for her to be able to connect people as referral partners to each other throughout the country.”Jensen Jones
  • “And it was able to help guide me step by step to build that confidence and reassurance through the handouts that she provided, the speaking points that the handouts encouraged.”Greg Thelusma
  • “But with home care sales, I really believe over the 90 days plus that home care sales has been working with our business developers, I see we've gone from just activity to outcomes.”Ralph Laughton
  • “To have that supportive partner, to be able to vet ideas, to talk about strategies, to break through if they're having a roadblock, and then having some successes ⁓ has really reinforced the coaching and training that…”Ralph Laughton

How long it took them

  • 2 – 6 months · 2
  • Over a year · 3

The interviews behind this answer

What they doubted first

  • “Carla Amthor initially hesitated due to 'common hour thinking' regarding the upfront dollar cost. However, she shifted her perspective to consider the cost of not attending, eventually viewing the programs as a regular, necessary part of her professional rout…”Carla Amthor
  • “And before I joined the team, I was working as a merchandiser for flower booths in Costco.”Payam Masjedi
  • “Before I joined 3D, I was doing a couple of things on my own, trying to just educate myself through podcasts, different things like that.”Dr. Andrew Henninger

Follow-up questions they answered

How do I improve the productivity of home care business developers?
Ralph Laughton found that HomeCareSales helped his team move beyond just 'activity' to actual 'outcomes.' By providing a supportive partner to vet ideas and strategies, the team gained the confidence to break through roadblocks with major referral partners. — Ralph Laughton
Is there a system for home care sales accountability?
Yes, Ralph Laughton highlights that HomeCareSales and Melanie Stover implemented a business development system that creates consistency and accountability for weekly and monthly business plans. — Ralph Laughton
How can I scale my home care agency into new territories?
Laughton recommends HomeCareSales for any operator serious about scaling or expanding, noting that their 20-25 years of credibility in the private duty sector makes them a 'right fit' for growth-oriented agencies. — Ralph Laughton
What is the cost of attending Hidden Laws of Leadership?
Carla Amthor initially hesitated due to 'common hour thinking' regarding the upfront dollar cost. However, she shifted her perspective to consider the cost of not attending, eventually viewing the programs as a regular, necessary part of her professional routine. — Carla Amthor
Can a business grow if it naturally loses clients frequently?
Carla believed her home care agency was capped at $1 million because clients would pass away, but Brave Thinking Institute helped her move beyond this limiting belief. She realized she could achieve a higher level of service and growth despite the nature of her industry. — Carla Amthor
How does Brave Thinking Institute affect team management?
Carla reports a significantly improved level of engagement with her team of approximately 80 employees. She states that the achievements they have reached as a company would not have happened without the principles learned at the Institute. — Carla Amthor

Where these people were

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